Sr. Venue Technology Manager – West Region

Overview

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. The company is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO) and partners with over 150 iconic rights holders, including the IOC, FIFA, NFL, NCAA, UFC, WWE and PGA of America.

• Recruit and manage multiple Venue Technology Managers across a cluster of venues.
• Plan, design, deliver, implement, test, operate, decommission and reinstate technology services and solutions at assigned competition or non‑competition venues.
• Contribute to detailed venue project planning, ensuring technical and operational spaces, power, network, and equipment are incorporated into Hospitality Venue Management plans.
• Develop overall venue operations technology strategy, incorporating access control, production, audio/visual and network infrastructure.
• Develop effective working relationships with venue teams, functional areas and key stakeholders including FIFA, 3rd‑party vendors and On Location.
• Collaborate with technology partners, other functional areas and venue teams to maintain a detailed installation schedule and identify priorities.
• Participate in technology support shifts within your clusters and other clusters throughout the US, Canada and Mexico during Load‑in, Load‑out and match days.
• Be the principal owner of all technology needs for your Venue Cluster before, during and after match days.
• Provide regular reports to senior management on technology status at your venues for the duration of the project.
• Provide support to other functional areas within your cluster.
• Perform other duties as assigned.

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• Minimum 4 years of management experience in on‑site/field technology support and project management, preferably in the ticket and hospitality industry with major sporting events.
• Strong project management skills, able to manage multiple projects simultaneously.
• Excellent communication skills, able to convey complex technology concepts to technical and non‑technical teams.
• End‑to‑end understanding of how integrated technologies deliver a smooth and efficient venue experience for guests and staff.
• Demonstrated success in delivering complex, mission‑critical technology programs and managing operations through third‑party vendors and large organizations.
• Sound understanding of IT and/or telecommunications, including Wi‑Fi, network cabling and troubleshooting.
• Experience delivering production IT services within a high availability environment for successful delivery of SLA/OLAs.
• Experience managing third‑party suppliers in a multi‑vendor environment.
• Proficient in desktop and mobile OS systems such as Windows, Mac OS, Android, iOS and Linux, including MS Office 365.
• Ability to work in a fast‑paced, deadline‑driven environment within a high‑profile international project.
• Fluency in English required; proficiency in Italian preferred.
• Experience working in a technology role at medium to large‑scale events such as World Cups and/or Commonwealth, Euros and Olympic Games.

This position is based in the Eastern US, preferably New York, New Jersey, Atlanta or Miami. Travel: 25% within the Eastern US region, Canada and Mexico.

Fixed Term Position –

Location:

Eastern US (New York, New Jersey, Atlanta or Miami)

Working days:
Monday‑Friday

Travel 25% within the Eastern US region, Canada and Mexico.

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status or any other basis prohibited under federal, state or local laws.

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