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IT Service Desk Lead — Ops & Mentorship

Job in Bridgeton, St. Louis city, Missouri, 63044, USA
Listing for: Hussmann
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
Position: IT Service Desk Lead — 24/7 Ops & Mentorship
Location: Bridgeton

A leading commercial refrigeration company in Bridgeton, Missouri seeks an I.T. Service Desk Lead to manage day-to-day operations of the Service Desk, ensuring efficient and customer-focused IT support. This role balances hands-on support with leadership responsibilities, driving operational excellence through metrics and continuous improvement while fostering a collaborative team culture. Candidates should possess a Bachelor's degree, 4+ years of experience, and a strong understanding of ITIL processes.

Competitive salary with comprehensive benefits offered.
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