Web Content Accessibility Support and Development Analyst

Job Title

Web Content Accessibility Support and Development Analyst

Department of Transportation

Classification: INFORMATION TECHNOLOGY ASSOCIATE (Class
4)

Salary: $4,935.00 – $8,740.00 per month, depending on classification level.

Final Filing Date: 1/19/2026

The position is located at 15005th Street, Sacramento, Sacramento County. Employees will work in a climate‑controlled office, may be permitted telework, and may need to travel. Weekend or after‑hours work may be required. The employee must carry a cell phone for after‑hours communication.

• Provide maintenance and support for Caltrans internal and external websites using Drupal and Sitecore CMS.
• Publish and maintain web content, troubleshoot content and presentation issues, and coordinate with technical teams and business partners.
• Perform day‑to‑day web operations for the Caltrans intranet and internet.
• Conduct accessibility reviews for web pages and posted documents in accordance with WCAG and Section 508, document findings, and coordinate remediation.
• Support ongoing platform work, including migration from Drupal 7 to Drupal 10, content updates, issue triage, testing support, and post‑change validation.

• Successful completion of the Information Technology Associate exam or eligibility to become eligible for the position.
• Experience providing day‑to‑day CMS support (Drupal and/or Sitecore).
• Knowledge of WCAG 2.1, ADA, and Section 508 accessibility standards.
• Ability to document findings, prioritize issues, and coordinate remediation.
• Statement of Qualifications (SOQ) required. Candidates must submit a two‑page, 12‑point Arial, numbered SOQ as specified.

• Experience with Sitecore and Drupal CMS platforms.
• Experience with accessibility testing tools such as Siteimprove, axe, or WAVE.
• Strong customer service and communication skills.
• Ability to troubleshoot web publishing and formatting issues.
• Strong organizational skills and ability to manage multiple priorities.
• Ability to collaborate with program staff, IT peers, and external partners.
• Ability to learn and apply emerging technologies to improve web content management, accessibility compliance, and digital service delivery.

Human Resources Contact:
Dina Coloma
(279) 234‑2328

Hiring Unit Contact:
IT Admin HR
(916) 224‑2023

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.