Director of Information Technology

This range is provided by Themesoft Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Our client is seeking a Director of IT to lead their IT function as they scale from 800 to 1,500 employees. This role is a unique opportunity to own IT at the intersection of healthcare and technology, ensuring HIPAA compliance and clinical readiness while building a modern, scalable, Microsoft-driven infrastructure.

• IT strategy and operations across a fast-scaling environment, with ownership of Microsoft 365, Azure, and Active Directory.
• Manage the IT end user support function. Design and manage a scalable ticketing system (Zendesk or equivalent), implementing automation, auto-routing, and reporting for efficiency.
• Develop IT policies and processes to meet HIPAA requirements, including annual Security Risk Assessments (SRA) and remediation of high-risk findings.
• Oversee quarterly User Access Reviews (UARs), provisioning workflows, and onboarding/offboarding processes.
• Partner with clinical teams and leadership to ensure IT systems are compliant and support physician workflows.
• Manage vulnerability detection and incident response processes.
• Track and enforce SLAs for new user setup, provisioning, and IT service delivery.
• Drive procurement strategy for IT hardware and software, ensuring cost-effective, scalable solutions.
• Collaborate with the Senior IT Manager in India to ensure strong global IT coverage.
• Provide clear metrics and KPI dashboards to measure IT system performance, ticket resolution, and compliance.

• 7+ years of progressive IT leadership experience (Manager level or above) including experience building and scaling IT organizations from ~1,000 to ~5,000+ employees with 25–30+ IT staff
• Proven ownership of multi-site corporate and clinic network infrastructure (LAN/WAN/Wi-Fi, VPN/SD-WAN, firewalls), ideally in healthcare or other regulated environments.
• Demonstrated success designing and enforcing IT operating models at scale, including ITSM (Zendesk/Service Now), SLAs, KPIs, automation, and documentation.
• Strong experience in HIPAA-regulated environments, including security risk assessments, access governance, incident response, and audit readiness.
• Deep familiarity with Microsoft-based IT ecosystems (Azure AD / Entra , Microsoft 365, Intune or equivalent endpoint management).
• Experience working alongside clinical staff (e.g., physicians, care teams) in IT system design or support.
• Background in IT procurement and vendor management.
• Experience implementing IT automations (provisioning, access reviews, onboarding).
• Pragmatic, business-oriented leader who can balance compliance with scalability.
• Based in Los Angeles (preferred) or remote within the U.S.

• Health benefits include medical, dental and vision
• Paid Leave Program

• Seniority level:
  Director
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Hospitals and Health Care, Computer and Network Security