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Desktop Support Technician

Job in Louisiana, Pike County, Missouri, 63353, USA
Listing for: Quantaleap
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Louisiana

Role

End User Technical Support Analyst

Location:

Hybrid, Louisiana

Duration:
Longterm

Job
-5225181

Scope
  • Basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems.
  • Basic field support hardware and software device support including troubleshooting, hardware replacement, applying prebuilt image packages.
  • Remote software and device support and problem resolution, which includes advanced troubleshooting, installation and configuration.
Expertise and Relevant Experience Mandatory
  • Customer Service Skills
  • Windows Imaging and Driver Management
  • User Profile analysis and migration
Expertise and Relevant Experience Desirable but Not Mandatory
  • Active Directory Domain Services
  • Troubleshooting skills with basic hardware and software components
  • Experience in deployments with Microsoft System Center Configuration Manager
  • Desktop and Mobile Device imaging and user transition
  • Third party software to be migrated and handled on a case by case basis
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