Data Center Technician

Data Center Technician – On‑Site 3rd Shift

Shift: 7 PM – 5 AM CT, Wednesday–Saturday

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

• Following detailed plans and instructions as directed by management
• Installing / de‑installing / relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing / de‑installing / extending / relocating / testing all carrier circuits to the network hardware
• Installing / de‑installing / relocating all patch cabling for systems and network hardware
• Installing / de‑installing / relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations with various facilities, electrical and communications vendors
• Assist with the coordination of network component configurations
• Coordinate and install SAN cabling infrastructure
• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)
• Maintaining the integrity of the data center facilities, systems and communications environments through general housekeeping and best operations practices
• Ensuring compliance with data center standards, policies and processes for all non‑DCSD sponsored changes
• Coordinate activities in support of all projects and technical requests within the Americas Data Centers
• Provide clear and detailed turnover to next shift workers for continuity
• Ensure destruction procedures are followed
• Supporting all site and application‑specific disaster recovery/COB tests/exercises
• Assisting in supporting all reconciliation and QA efforts including Year‑End, Physical Inventory, Vertices, Hard‑drive inventory levels, and other duties as assigned by management

• Required skills include 2+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In‑depth knowledge on complex, enterprise‑class inter‑networked environments involving a combination of switched/routed/shared Ethernet, Twin Ax (100
  
  GigE, 25
  
  GigE, 10
  
  GigE, GigE, 100M, and 10M), token ring, SAN, and wide‑area connectivity.
• Strong knowledge of WAN technologies (OC‑x, DS‑x), subnetting and TCP/IP protocols is a must.
• Excellent communication and writing skills are a must.
• Knowledge of trouble ticketing systems, change control, project processes and associated tools.
• Logical problem‑solving techniques and associated experience in system, data center facilities, and telecommunications.
• Financial Services industry knowledge is a plus.

• Health and Wellbeing:
  Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits:
  
  Competitive pay, Profit Sharing, 401(k) Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks:
  Nursing…