Solutions Engineer

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Today, there’s more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine cloud, network and data security. Since 2012, we have built the market‑leading cloud security company and an award‑winning culture powered by hundreds of employees spread across offices in Santa Clara, St.

Louis, Bangalore, London, Paris, Melbourne, Taipei and Tokyo. Our core values are openness, honesty and transparency, and we deliberately designed our open‑desk layouts and large meeting spaces to support and promote partnership, collaboration and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.

The Netskope Solutions Engineer will come on board with full support from the executive team. This is an amazing opportunity for a sales professional who has a history of dominating their territory and who wants to have an impact on building the next iconic cloud‑security company. You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues, and will be the customers’ advocate for issues that require assistance from the HQ Support team.

You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and may be necessary to support other company‑based engagements within the US.

• Objective #1 is to exceed our sales targets.
• Articulate the high‑level benefits of Netskope’s architecture to our target audiences (typically senior security management up to CISO and CIO).
• Construct best practices for presentations, demos, and proof‑of‑concept/value exercises as well as overall win strategy.
• Take an active role in your region’s customer success and help resolve any customer satisfaction issues, escalating cross‑functionally when needed.
• Understand the customer need and establish the company’s product as the best solution that addresses that customer requirement and provides business value.
• Present the Netskope cloud security solution to prospective customers.
• Create and deliver demonstrations of the products.
• Gather customer technical requirements.
• Work trade shows as necessary.
• Provide insight on competitive solutions and differentiate between them.
• Create evaluation test plans with customers and partners and manage the evaluation process to a successful conclusion.
• Lead proof‑of‑concepts (POCs).
• Present at conferences and seminars.
• Respond effectively to RFIs/RFPs.

• 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level.
• Strong empathy for customers and passion for revenue and growth.
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
• Ability to scale from the whiteboard to working with security architects to influencing CISOs.
• Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
• Demonstrable experience with systems installation, configuration and administration of Linux, MacOS and Windows‑based systems.
• Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS.
• Knowledge of certificates, key management systems, HSM and related protocols.
• Proven hands‑on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site‑to‑site VPN technologies, SAML/SSO, DLP, data security and ability to write regex expressions.
• Experience working with Cloud Identity…