Manager Rides-Technical Services; 3rd Shift

Manager Rides-Technical Services (3rd Shift)

Universal Studios Hollywood

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NBCUniversal is one of the world's leading media and entertainment companies. We create world‑class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad‑supported streaming service.

We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world‑renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities.

We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, Golf Now, Golf Pass, and Sports Engine.

The well‑capitalized company will have significant scale as a pure‑play set of assets anchored by leading news, sports and entertainment content. The spin‑off is expected to be completed during 2025.

The Manager, Technical Services (Rides & Attractions) is responsible for maintaining strategic and daily operational plans for Rides & Attractions within the Technical Services Department. The Manager provides technical guidance for all attractions under his or her area of responsibility. The Manager is responsible for the technical support of the successful specification, design, production, installation, and/or acceptance testing of the Ride & Attraction systems, to include Audio, Special Effects, Projection, Lighting, Set/Scenic, Props, Show Action Equipment, Animated Figures, Ride Mechanical Systems, Ride Control, and Show Control Systems.

• Ensures department understands and follows all company policies and procedures.
• Coordinates and assigns technicians to set up, install, repair, and maintain all equipment and venue operations.
• Maintains a documentation system for all attractions and ensures a daily report is completed for all activities performed during their assigned shift.
• Ensures all Ride & Attraction equipment maintains the highest level of safety in accordance with USH Policies, accepted manufacturing practices and local standards.
• Provides technical guidance and mentoring as required to Ride & Attraction Technicians within the day‑to‑day detailed installation, test, and maintenance activities in the field. Builds strong team cohesion and motivation within the Technical Services Team.
• Performs all technical oversight duties and takes on all technical responsibilities in the absence of technical support personnel.
• Oversees all technical interaction with Attraction Responsible Engineers, Vendors, Sub‑contractors, and other relevant 3rd person parties involved with Show and Ride systems. Develops an open working relationship with Specialty & General Contractors to ensure a clear line of communication regarding installation, test, and maintenance activities.
• Enforces Ride & Attraction technical principles to provide a quality product and necessary deliverables to our customers. Supports and advises the Rides & Attractions Assistant Managers and the Rides Senior Director on how best to achieve this goal.
• Advises, coordinates, and is accountable to the Senior Manager of Rides & Attractions, the Senior Director of Rides &…