LMR Technician

Location: California

** Motorola Solutions values your privacy**    .##
** Company Overview
** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.##

** Department Overview
** It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance.

When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.##

Job Description
** Technical System Support and Maintenance:
*** Assist with the provisioning and re-provisioning of LMR (Land Mobile Radio) assets, including non-first responder radios and APX Next feature sets, for public safety operations.
* Support the current ASTRO 2024.HS system, including system optimization, and technical support for warranty efforts related to technology refresh and upgrades.
* Perform programming of ASTRO radios and possess a detailed understanding of Motorola RSS/CPS software to program both subscriber and infrastructure equipment.
* Provide technical support for specialized systems and product applications, including troubleshooting software-driven electronics, provisioning communication system infrastructure, and performance optimization of RF and Broadband architecture (e.g., legacy analog, advanced digital P25, and data infrastructure).
* Program, configure, optimize, test, and document complex communications systems.
* Deliver everyday maintenance, troubleshooting, and repair of Motorola Land Mobile Radio Products, specifically state-of-the-art Astro 25 trunking equipment.
* Assist with backhaul and ethernet interfaces.
* Collaborate with cross-departmental technicians on the Astro System.
* Deliver working knowledge of Infrastructure Technologies, including Motorola Astro 25 cores, MCC console line, and third-party networking equipment.
** Customer Interaction and Reporting:
*** Provide customer training on Motorola Land Mobile Radio Products.
* Communicate concepts, recommendations, and strategies clearly to customers and internal Motorola teams.
* Possess a detailed understanding of Motorola systems to assist in the design, troubleshooting, and maintenance of Motorola's product lines.
* Assist indirectly with warranty reporting efforts.
* Provide weekly reports on activities and accomplishments.
** Candidate Requirements:
*** Strong networking skills is a plus
* Understanding of IA systems and group policies in a network administrative position.
* Proficient with Microsoft Office products and Motorola Radio Service Software products.
* Must have excellent communications skills and always present a professional image.
* Must be a U.S. Citizen and able to obtain background clearance as required by government customer
** Travel/Location/

Hours:

*** LMR Technicians will be available M-F for an 8-hour day with the schedule to be determined by the customer's Radio Services Manager.
* Technicians will perform work following the Government and Motorola Solutions holiday calendar.
* Non-government holidays and PTO will be notified to the customers Radio Services Manager with reasonable notice.
* Candidates must be based within 1 hour from a major international airport and 29 Palms.
* MUST be willing to travel  by air up to 25% of the time and be a self motivator.#LI-CC1

Target Base Salary Range: $65,000 - $75,000 USDConsistent with Motorola Solutions values and applicable law, we provide the…