Product Delivery Manager III – Research & Discovery
Job in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-01-12
Listing for:
Veracity Software Inc
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Product Designer, UI/UX Design, Data Analyst, Data Science Manager
Job Description & How to Apply Below
Product Delivery Manager III – Research & Discovery
Position Type: 1 Contractor – Hybrid
Location:
Rosemead, CA 91770
Duration: 12 Months
The Product Delivery Manager III – Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate‑ready problem definitions. This is a hands‑on discovery and research role focused on customer insights, journey mapping, and early‑stage prototyping—not a delivery or people‑management role. The position is hybrid, with onsite days on Tuesday and Wednesday at Rosemead, CA.
Key Responsibilities Strategic Discovery & Problem Framing- Convert vague business problems into fully defined opportunities with customer, business, and regulatory context.
- Produce “shovel-ready” discovery packets for IT estimation, capital requests, and strategic prioritization.
- Collaborate with Senior Manager of Product to create ROI models when needed.
- Translate scattered backlog into strategic themes.
- Lead customer research: interviews, usability tests, concept validation, and prototype feedback.
- Leverage call center data, QM analytics, and operational insights to validate root causes.
- Identify regulatory constraints affecting solution space in partnership with Senior Manager of Product.
- Produce product service blueprints, journey maps, business rule definitions, and low‑fidelity prototypes.
- Align with Domain PMs to understand end‑to‑end journey impacts and constraints early.
- Define MVP boundaries with Domain PMs to ensure IT estimates are realistic and validated.
- Ensure all discovery artifacts are complete before transitioning work to estimation or execution.
- 5+ years in discovery, UX research, product strategy, or service design.
- Strong skills in blueprinting, journey mapping, and early‑stage prototyping.
- Ability to translate user needs and operational insights into business value.
- Strong synthesis, facilitation, and problem‑solving capabilities.
- Experience in large, complex, and regulated enterprises.
- Discovery & UX research
- Product strategy
- Service design
- Blueprinting
- Early‑stage prototyping
- Customer journey mapping
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