Senior to Lead Infra​/DevOps Engineer Da Nang, Da Nang, Vietnam

Flodesk is one of the world’s fastest-growing email marketing companies, built to help creators sell online and design emails that people love to get. Our commitment to small business owners is to create simple and intuitive tools that help them grow, nurture, and monetize their email list.

We’re a remote-first company headquartered in San Francisco, California, with a globally distributed team—including an in-person office in Da Nang, Vietnam. Our team reflects the diversity and creativity of the people we serve. Join our mission to level the playing field for small business owners through good design

Flodesk is one of the world’s fastest-growing email marketing companies, built to help creators sell online and design emails that people love to get. Our commitment to small business owners is to create simple and intuitive tools that help them grow, nurture, and monetize their email list.

We’re a remote-first company headquartered in San Francisco, California, with a team that reflects the diversity and creativity of the people we serve. Join our mission to level the playing field for small business owners through good design!

We're seeking an experienced Dev Ops/Infra Engineer to join our team and help build, maintain, and optimize our cloud infrastructure and deployment pipelines. Our platform serves millions of users globally through mission-critical systems that require high availability and exceptional performance. The ideal candidate will have a strong focus on automation, reliability, and operational excellence, understanding that every infrastructure decision directly impacts our users' experience and the business's success.

• Design, implement, and maintain cloud infrastructure using Infrastructure as Code (primarily AWS and Terraform)
• Build and optimize CI/CD pipelines for reliable and frequent deployments
• Implement and maintain monitoring, alerting, and observability solutions
• Drive operational excellence through automation, documentation, and process improvement
• Collaborate with development teams to improve system reliability and performance
• Lead incident response and post-mortem analyses
• Implement security best practices and maintain compliance requirements
• Mentor team members on infrastructure and operational best practices

• Good English communication, both verbal and written
• 4+ years of experience in Dev Ops or Site Reliability Engineering
• Strong experience with cloud platforms (AWS/GCP) and IaC (Terraform)
• Proficiency in scripting languages (Python, Bash)
• Experience with containerization (Docker) and orchestration (ECS/ Kubernetes)
• Experience with monitoring and observability tools (Prometheus, Grafana)
• Solid understanding of networking, security, and system administration
• Track record of improving system reliability and operational efficiency

• Strong focus on automation and eliminating toil
• Data-driven approach to problem-solving
• Proactive identification and resolution of potential issues
• Ability to balance speed with reliability
• Strong communication skills and ability to work cross-functionally
• Dedicated individuals, take ownership and drive to see initiatives through to completion

We are a profitable, fast-growing startup with a product that is transforming the industry. We value creativity, hard work, human connection, diversity, and being a great place to work!

• Competitive salary and a 13th-month bonus
• Performance bonuses based on company goals and your contributions
• Stock options for high contributors
• Personal development allowance of up to $1000/year
• Comprehensive healthcare coverage
• Flexible work hours with standard five-day workweek
• Modern office with top-notch equipment like a Macbook Pro
• Opportunities for career growth, including overseas options

If you're passionate about making a difference and thriving in a dynamic, collaborative environment, we want to hear from you! Apply now and join us in shaping the future.