Coordinator, Human Resources

Coordinator, Human Resources – Universal Studios Hollywood, Universal City, CA

Join the Universal Studios Hollywood team as a Coordinator, Human Resources. In this role you will work closely with the HR Manager and Operations clients to provide comprehensive administrative, transactional, and HR support across our theme‑park environment.

NBCUniversal is one of the world’s leading media and entertainment companies, creating world‑class content across film, television, streaming, theme‑park destinations, consumer products, and experiences. We operate premier worldwide theme parks under the Universal Destinations & Experiences brand and maintain a strong commitment to community engagement and inclusion.

The HR Coordinator will perform a broad range of HR and administrative duties in support of the Human Resources team and the larger Theme Park client. The position reports to the Manager, Human Resources and offers visibility into employee relations within the specialty HR function at Universal Studios Hollywood.

• Provide timely support to all client inquiries and resolve issues, including time‑card corrections, SAP system questions, leave of absence, status changes, separations, and related follow‑up paperwork.
• Act as the primary user for various payroll platforms and process SAP HR transactions such as onboarding, off‑boarding, exit interviews, workflow forms, regular and ad‑hoc reporting, and data validation.
• Partner with the Timekeeper team on payroll problems and resolutions. Work closely with HRIS to resolve SAP issues and maintain accurate employee data.
• Process data changes, promotions, time‑keeping actions, and termination paperwork.
• Learn HR policies and practices and be prepared to answer or refer employee questions regarding Payroll, Benefits, Work/Life, Employee Perks, PTO, Company Policies, etc.
• Maintain and update job descriptions for client groups.
• Provide backup coverage and support for the HR team and additional areas as needed.
• Maintain confidentiality and discretion with regard to all matters, data, and documents due to the high level of access to confidential and business information.
• Perform other duties as assigned.

• Bachelor’s degree from a four‑year college or university;
  Human Resources, Business, Communication or related field preferred.
• 1+ year of Human Resources experience.

• Professional, personable, and exercising sound judgment.
• Effectively handles sensitive and confidential matters.
• Demonstrated ability to drive HR processes and deliver high‑quality HR services.
• Experience in non‑union and union/represented environments in retail or hospitality preferred.
• Flexibility and adaptability in a fast‑paced, constantly changing environment.
• Ability to prioritize effectively, think independently, and problem‑solve to ensure all projects are completed in a timely manner.
• Ability to collaborate across the organization to achieve goals.
• Self‑starter, motivated, and proactive.
• Strong organization skills, detail oriented, and able to handle multiple tasks and assignments.
• Excellent verbal and written communication.
• Accountable, critical thinker, and capable of presenting ideas with courage.
• SAP or HRIS experience preferred.
• Highly proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word).

This position has been designated as hybrid, requiring in‑office presence at Universal City, CA a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves the right to change in‑office requirements at any time. This role may require overtime and/or weekend work with short notice when needed.

The role is eligible for company‑sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary range: $55,000 – $65,000.

As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal…