Trade Hospitality & Events Coordinator

Overview

The Women of the Vine & Spirits (WOTVS) Job Board features WOTVS Corporate Members only. The Job Board is accessible by all, WOTVS Members and the public. Women of the Vine & Spirits (WOTVS) is the leading mission-driven global membership organization comprised of women and men committed to empowering and advancing women in the beverage alcohol industry. By championing women in the workplace, WOTVS is dedicated to shaping the beverage alcohol industry where the talents and perspectives of all women are not only valued but serve as a driving force for success and growth.

Under general supervision, the Trade Hospitality/Events Coordinator is responsible for helping manage and deliver excellent hospitality experience for trade guests visiting the winery. Assists manager in administrative and logistical matters pertaining to trade hospitality, including processing and calendaring hospitality request forms, maintaining all property trade calendars, proactively reaching out to sales team to understand their priorities for trade visits, developing individualized guest experiences, and assisting in trade events.

This position's office will be at Francis Ford Coppola in Geyserville, CA but may require travel to Black Stallion Estate Winery in Napa.

• Calendars, facilitates, and executes wine tastings, tours, experiences, and wine education-related activities, for or requested by executives, owners, sales, trade, media, marketing, leadership, and internal and external needs
• Processes, coordinates, and calendars hospitality request forms, maintains trade calendars, responds to personalized guest requests and assists in events and experiences
• Manages overnight accommodation and reservations for suites or cottages, appropriately partnering with cross-functional departments for execution
• Proactively communicates with Sales teams to understand their priorities for trade visits, including key brands and SKUs to highlight, and individual guest background and needs
• Works directly with Brand, Sales, and Winemaking teams to understand Brand strategies and priorities and create experiences and programs to showcase wines and educate trade guests
• Executes Sales and Internal requests for guest visits as well as specific guest requests according to the Hospitality Request Form
• Maintains inventory and replenishment of Hospitality essentials in guest cottages or suites
• Processes all charges related to visits and ensures receipts and reporting are provided in a timely manner
• Supports, coordinates, and hosts special visits, onsite and offsite pourings, events, experiences and internal meetings, as assigned
• In partnership with leadership team, continues to develop trade programs, including operational improvements, new experiences and customizations
• Acts as a primary point of contact for all trade guests
• Build rapport and establish relationships between trade guests and winery team

For Events;
May be responsible for the following duties as well

• Creates and maintains proposals, contracts, and event orders for all events (meals, meetings, and larger events) to include timeline, schematics, vendor contracts, details, and guest requests within winery parameters
• Plans, organizes, facilitates, and executes private and company sponsored hospitality events. Reviews and maintains calendar of events for all private and internal sponsored events; secures all necessary workforce, equipment, and all other event-related requirements
• Acts as Event Captain during events; communicates with and supervises event staff to ensure accurate event operations and precise flow of event timeline
• Facilitates phone inquiries, emails, and general correspondence that relate to trade, corporate and private special events

* Other duties may be assigned

* Other duties may be assigned

Education and Experience

• High School diploma or equivalent;
  Associate degree is a plus
• Minimum three years wine or hospitality related (winery, restaurant, hotel) experience in a customer facing role;
  Experience working with or equivalent working knowledge of wine trade
• Wine industry experience…