Consumer Services Coordinator Bilingual; SP

Overview

Consumer Services Coordinator Bilingual (SP) - Job #447 at North Los Angeles County Regional Center (NLACRC). Base pay range: $26.33/hr - $37.18/hr.

NLACRC is a private, non-profit agency contracted with the State of California, Department of Developmental Services, serving individuals with intellectual and developmental disabilities in the San Fernando Valley, Santa Clarita Valley, and Antelope Valley.

• Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
• Identify and coordinate services for individuals and their families.
• Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
• Serve as an advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
• Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet community needs.
• Rotate officer-of-the-day duties with other Service Coordinators; assist co-workers with special projects and unique situations; provide case-coverage as needed; provide emergency on-call services when required.

• Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience. A Master’s degree in a related subject may be substituted for experience.
• Knowledge of family systems, person-centered planning, empowering individuals to achieve their goals; understanding of intellectual and developmental disabilities.
• Strong organizational skills, ability to work independently and as part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook.
• Essential requirements: community-based role with meetings in homes, communities, or office; comfortable with a high degree of independence; frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable transportation or acceptable substitute. Bilingual Spanish may be required depending on the position.

• Health and Dental Insurance; NLACRC pays full cost for certain plans for employee; choice of additional plans for employee and dependents.
• Pre-Tax Flexible Spending Accounts (Health and Dependent Care).
• Life, Accidental Death & Disability, and Long Term Disability Insurance;
  Vision plan for employees and dependents.
• Retirement plan with CalPERS; 457 and 403(b) deferred compensation plans.
• Paid Time Off: vacation, sick leave, education, wellness, and sabbatical time.
• 12 paid holidays; most positions offer a hybrid – remote option.

Please note that benefit costs are pro-rated for part-time employees.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Business Development and Sales
• Industries:
  Non-profit Organizations