Director of Pharmacy Operations, RPh

Overview

Fenton, Missouri, United States of America

Guardian of the Heartland, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Fenton, Missouri.

Why Guardian of the Heartland? We’re reimagining medication management and transforming care.

Who We Are And What We’re About

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment.

If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

As a key member of the regional management team, responsible for ensuring operation of business is conducted within budget while maintaining a high level of customer service. Responsible for strategic decisions such as determining appropriate operational staffing levels in advance of new business, technology enhancements to improve efficiency, scheduling of licensed staff to meet regulatory guidelines, and regulatory controls appropriate to business.

• Ensure all prescriptions are input, filled and dispensed accurately, timely and within budget
• Maintain appropriate staffing levels to ensure operation runs smoothly within budget
• Ensure operations are conducted in line with all state and federal regulations
• Develop supervisory staff, provide input and directions as needed
• Ensure operations have appropriate licensed coverage as required by Board of Pharmacy; develop schedule for coverage weekly/monthly
• Identify and evaluate technology which has potential to improve efficiency in operations
• Oversee workflow; identify problem areas and implement process improvements
• Collaborate with Director, Finance & Administration and Technician Supervisor to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue; implement processes and retrain as necessary
• Contribute to production by working as a Pharmacist as required
• Liaison with President to resolve conflicting priorities (budget vs. level of service, etc.)
• May oversee purchasing for operations, including drugs and all supplies required, and manage inventory to plan
• Occasional customer relations duties as assigned
• Work with President/customer service to resolve all service issues in a timely manner to ensure the highest level of customer satisfaction
• Work with President/customer service to ensure that new business is onboarded smoothly and efficiently
• Other essential functions and duties may be assigned as needed

• Bachelor s Degree (Pharmacy) or Pharm
  
  D strongly preferred
• State Pharmacist license without restrictions, as applicable

• 5+ years of Director/Manager of Pharmacy Operations experience; preferably LTC experience, but will consider comparable experience in other practice settings
• Experience managing multiple functional areas
• Experience in a high-volume pharmacy practice
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

• Requires up to 20% travel, by air and ground
• Ability to work flexible hours

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”

Compensation & Financial

• Competitive pay
• 401(k) with company match

Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)

• Me…