RHC Receptionist

Education: High School Diploma or Equivalent to (REQUIRED).

Experience: At least Six months to one-year in medical field preferred.

• Ability to communicate clearly in both oral and written forms using the English language.
• Ability to respond to common inquiries or complaints from residents, patients, physicians, peers, regulatory agencies, or members of the business community.
• Ability to work independently.

• Familiarity with medical terminology.
• Demonstrated strong customer service and communication skills.
• Organizational and time management skills.
• Possess a strong work ethic and high level of professionalism.
• A team player who handles multiple projects simultaneously in fast paced environment.

Filing:

• File all patient related materials into the correct patient medical chart.
• Purge inactive records at interval times throughout the year.
• Log and box in preparation for storage.

Scanning:

• Conduct analysis of paper medical records and scan into the correct patients’ charts.

Records Releases:

• Follow release of information protocols. Retrieve patient medical records for physicians, are returned. technicians, or other medical personnel.
• Follow up to ensure records Release information to persons and agencies according to regulations Follow regulatory standards according to State, Federal, and Hospital guidelines.
• Maintain log of all invoices showing amount charged for records.

Death Log:

• Complete death log when death certificated arrive from the County.
• Make sure all deaths have been entered in the death book as they occur (this is usually done by nursing, name, and date of death only). If nursing hasn’t done it, then the clerk will.
• All other duties assigned, such as answering phone calls, helping gather data for state reporting purposes, etc.
  
  Note:
  
  The above statements are intended to describe the general.

• Primarily desk-based work; light lifting of office supplies (usually under 20 lbs.).
• May require some walking to other departments or facilities
• lifting or carrying boxes and objects up to 10 pounds, such as boxes of files or equipment