Pharmacy Operations Supervisor, Pharmacy

Position: Pharmacy Operations Supervisor, Pharmacy, Full-Time, Days
Location: California

* Ability to read, speak, write, understand and follow English verbal and written instruction.
* Excellent written and verbal skills including: teaching, presentation and persuasion.
* Up to date knowledge of medications including: pharmacology, composition, actions, indications, toxic effect(s), dosage(s), availability and distribution.
* Proficient knowledge of Federal and State laws regulating the profession of Pharmacy and handling of medications.
* Knowledge of legislative and regulatory requirements, particularly those involving controlled substance accountability.
* Intimate knowledge of general Pharmacy operations.
* Displays ownership and accountability for the customer experience, employee relations, core business metric targets/contributing factors and understanding of the organizations policies and procedures.
* Superior ability to work tactfully with patients, public, physicians, and other members of the healthcare team, and skillfully supervise daily workflow(s) and personnel.
* Ability to lead a team of Pharmacy technicians, evaluate staffing needs, and facilitate problem-solving.
* Ability to mentor other team members and empower their progression and growth.
* Ability to prioritize work flow and respond appropriately to immediate or urgent patient or work flow needs.
* Ability to take initiative and demonstrate appropriate discretion for identification and prioritization of issues through strong problem-solving skills.
* Demonstrates organizational skills.
* Proficient knowledge and ability to use computer processing systems (i.e., Microsoft Word, Excel, PowerPoint, etc.).
* Ability to develop effective training materials, policies and procedures, and standard operating procedures.
* Ability to prepare sterile solutions.
* Demonstrated strong leadership qualities.
* Ability to work with electronic systems including EHR, smart pump technology, barcoding technology, Automatic Dispensing Cabinet (ADC) technology, CII safe or similar, Excel and Word, and perpetual inventory systems.
* Proficiency with purchasing software and 340B.
** Designs, implements, oversees, and, when needed, participates in operational initiatives while determining and incorporating workflow for operational tasks and duties to be performed by staff.*
* ** Manages operational workflow and scheduling of staff to ensure continuity of Pharmacy operations, including maintaining regular coverage of all staff posts for meetings and medical appointments.*
* ** Coordinates staff provision of Pharmacy services on a daily basis ensuring accuracy, timeliness, and efficiency of drug preparation and distribution.*
* ** Updates and maintains a master staffing schedule and the Medical Center timekeeping system with daily alterations, transactions, and sick leave.*
* ** Coordinates daily activities of all Pharmacy areas, including any day-to-day redistribution of staff.*
* ** Work with Pharmacy Administrative Assistant and Lead Technician to resolve any scheduling issues.*
* ** Directs workflow as needed.*
* ** Ensures staff is fit for duty on an ongoing basis.*
* ** Assists or leads project management.
**** Supervises daily workload of the staff assigning projects, manages recruiting, completes and presents performance appraisals, counsels employees, and manages terminations.*
* ** Supervises the provision of Pharmacy services consistent with patient-focused pharmaceutical care.*
* ** Supervises staff in the precise filing of medication and keeping of records in relation to medications for utilization by patients.*
* ** Manages the duties and responsibilities of the pharmacy technicians, including their annual performance evaluations following approval by the Pharmacy Manager.*
* ** Participates in the instruction and supervision of technicians and when needed, pharmacists.*
* ** Ensures appropriate training checklists and ongoing competency of staff including development of new materials when necessary.*
* ** Chairs staff meetings in Director’s and/or Pharmacy Manager’s absence as assigned.*
* ** Promote teamwork between and among all Pharmacy areas.*
* ** Commitment to the concept of delegation and team leadership of staff.
**** Participates in the development and execution of drug utilization reviews in cooperation with the Clinical Pharmacy Supervisor.*
* ** Ensures collection and assembly of departmental quality assurance data, as well as instructions within the department to improve or ensure threshold compliance.*
* ** Oversees and participates in drug distribution process in inpatient, outpatient, and IV additive areas of the pharmacy.*
* ** Accountable for controlled substance inventory and record keeping in conjunction with Clinical System Technician.*
* ** Maintains Quality Assurance and Medication Safety through responsive operations and problem solving on safety events.*
* ** Assumes regulatory responsibilities including but not limited to California Board of Pharmacy
**** Utilizes polite and professional customer-focused methods (CARES and RBC) with clients,…