Bilingual Spanish​/English Certified Peer Support Specialist; Crisis Aftercare Team

Bilingual Spanish/English Certified Peer Support Specialist (Crisis Aftercare Team)

Join to apply for the Bilingual Spanish/English Certified Peer Support Specialist (Crisis Aftercare Team) role at Mental Health Association of San Francisco

Mental Health Association of San Francisco (MHASF) is a peer‑run nonprofit located in downtown San Francisco that serves people and agencies across the Bay Area since 1947. The organization centers the lived expertise of people with mental health challenges in advocacy, education, and support programs. This part‑time position is part of the Marin Peer Support Specialist Program, focused on Follow‑Up After Emergency Department Visit for Mental Illness Performance Improvement Project (FUM‑PIP) within the Crisis After Care Team (CAT) at Bon Air Hospital.

Hours:

10 am – 3 pm, Monday‑Thursday or Tuesday‑Friday (some flexibility required). Salary: $32.21/hour. Non‑exempt, part‑time (20 hrs/week).

• Medical:
  Kaiser HMO or Blue Shield PPO (prorated) dental & vision (prorated)
• Life & long‑term disability coverage; EAP
• Paid time off, sick days, major holidays
• Health and dependent care FSA, commuter check, 403(b) options available
• Ongoing access to MHASF continuing education and skill‑building workshops (all training time paid)
• Excellent advancement opportunity – over 70% of staff have been promoted internally at least once

• Provide wellness‑focused peer‑to‑peer support in 1:1 settings, care coordination, and check‑ups within the first 7 and 30 days of referral for Marin County Medi‑Cal beneficiaries with emergency department visits.
• Work alongside mental health clinicians in a multidisciplinary team to provide individualized outreach and resource navigation support to individuals utilizing critical time interventions following ED visits.
• Serve as an advocate for program participants and a model for mental health recovery.
• Use personal lived experience as a mental health consumer and/or family member to engage with clients.
• Provide information and assist clients with access to community services and resources.
• Communicate with physicians, psychiatrists, and therapists as well as other service providers.
• Assist with crisis intervention, targeted case management, advocacy, service navigation, and other supports.
• Provide ongoing follow‑up contact to ensure clients are connected to appropriate supports, and provide additional assistance when needed.
• Help ensure that services are sensitive to the cultural context and personal history of each client and the client’s support system; provide services in community‑based settings.
• Ensure that consumers and family members are involved to the greatest extent possible in decisions affecting services and treatment.
• Promote collaboration among support systems, mental health providers, healthcare providers, justice system personnel, school personnel, and other agencies.
• Outreach and engagement by developing trust and rapport by meeting clients where they are at and conducting outreach in the community to those who may be reluctant to engage with peers and clinicians.
• Attend supervision, staff meetings, trainings, and other meetings in Marin and in San Francisco.
• Maintain detailed records of services provided by program staff and ensure client record confidentiality.
• Ensure records contain all data necessary in reporting to the State Department of Mental Health.
• Ensure records conform to Medi‑Cal requirements and standards.
• Provide feedback and support to Marin County BHRS and communicate with MHASF about site issues as needed.
• Identify and resolve barriers to attending follow‑up appointments.
• Provide prompt scheduling and reminders to help ensure timely and seamless transitions from EDs to follow‑up.
• Other responsibilities as assigned.

• Personal lived experience of mental health challenges; willingness to disclose to participants and during counselor trainings (required).
• Proof of COVID‑19 vaccine and booster.
• Ownership of vehicle, clean driving record, valid CA driver’s license, and ability to drive throughout Marin County with project participants/clients.
• Peer Support Specialist staff must be certified as California…