Certified Medical Assistant

CONTINUOUS Bargaining Unit:
Local 856 - LVN/Aide Unit

The Contra Costa County Health Services Department is recruiting Certified Medical Assistants to assist providers and nursing staff in performing routine tasks in the care and treatment of patients in an ambulatory care clinic setting within the Contra Costa Regional Medical Center and its Health Centers. Positions are assigned in Ambulatory Care health centers located in East, Central and West County.

Certified Medical Assistants perform routine, uncomplicated nursing tasks that do not require in-depth clinical knowledge or independent judgment. Duties include assisting providers with examinations and procedures; documenting patient care and services in medical records; checking for completed billing form on each patient; measuring, recording and reporting patient vital signs, reviewing patient rosters to facilitate clinic flow; and communicating with waiting patients when the provider's schedule is delayed.

• Demonstrates professional behavior in interactions with patients, team members and providers
• Understands the importance of maintaining confidentiality of patient information at all times
• Has strong knowledge of medical terminology and abbreviations
• Is a team player with excellent communication skills
• Has the ability to comprehend, execute and clarify written and verbal instructions
• Acknowledges and respects the County's diverse population/patients

• You will have an opportunity to make a positive difference in patients' lives
• As an integrated system, Contra Costa County Health Services offers and presents multiple opportunities to grow professionally.
• You may develop more knowledge and skills due to the different scenarios you will encounter and the education and training that will be provided
• You will be an integral part of a team to create optimal health for all
• There is a great retirement plan and health benefits for you and your family

• You may need to reprioritize your tasks based on the ongoing needs of your assignment
• You will need to adapt and adjust to the work environment
• You may care for patients whose behaviors can be challenging due to medical or mental health issues
• You may receive direction and communication from multiple staff members to process and prioritize daily assignments

• Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment
• Customer Focus: Attending to the needs and expectations of customers
• Decision Making: Choosing optimal courses of action in a timely manner
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
• Environmental Exposure Tolerance: Performing under physically demanding conditions
• Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Informing: Proactively obtaining and sharing information
• Listening: Fully comprehending spoken communication
• Oral Communication: Engaging effectively in dialogue
• Reading Comprehension: Understanding and using written information
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
• Teamwork: Collaborating with others to achieve shared goals
• Using Technology: Working with electronic hardware and software applications
• Writing: Communicating effectively in writing

Read the complete job description at https://(Use the "Apply for this Job" box below). The eligible list established from this recruitment may remain in effect for six months.

Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate

A valid certificate from a state accredited Medical Assistant Program or a Certified Medical Assistant certifying organization approved by the Medical Board of California and a current CPR certificate.

Six (6) months of full-time experience as a Certified Medical Assistant…