Records Technician

Overview

SALARY INCREASES PER SALARY COMPENSATION STUDY AND COLA EFFECTIVE FIRST FULL PAY PERIOD AFTER JULY 1, 2026

Under the general supervision, performs a wide variety of data entry and retrieval duties in the operation of the City's computerized police records system, and performs a variety of related duties involved in the maintenance of highly confidential records and crime data.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices.

• Receives, processes and audits confidential police records, reports and crime data information according to established guidelines; performs specialized computer searches and queries; distributes reports and crime information to internal staff, outside agencies and members of the public according to guidelines and laws.
• Maintains and updates data into CLETS/NCIC including driver's license, vehicle registration, stolen property, restraining orders, and missing persons and their personal information and identifying marks.
• Maintains accurate records on all stored, recovered and impounded vehicles; assists the public at the counter in preparing release documents; collects fees and provides receipts for fees related to vehicle releases; applies applicable Vehicle Code sections prior to release of vehicles.
• Enters subpoena information into the court database for all court subpoenas and retrieves police documents in support of officer's court appearances and issued subpoenas.
• Prepares felony and misdemeanor court packets for the District Attorney's Office, including crime reports, amendment information and other supporting documents.
• Assists officers and other law enforcement agencies with various requests for regarding statistical information, crime trends and patterns, subpoenas and criminal history; conducts specialized research and gathers information as necessary.
• Composes a variety of correspondence and prepares written public record documents requiring independent judgment as to content with accuracy and completeness, while being mindful of current laws.
• Reviews documents for errors or omissions and refers to appropriate issuing officers for corrections.
• Assists the public with questions related to police records, reports and other areas of assignment.
• Purges files and destroys certain records as mandated by the Penal Code.
• Files cases, citations and related documents.
• Performs related duties as assigned.

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education: High school diploma or equivalent is required. Specialized training in criminal justice or related field highly desirable; and

Experience: One year of responsible clerical or technical experience in a law enforcement agency is required.

License;
Certificates;
Special Requirements: A valid class C California driver's license. Type at a rate of 45 net words per minute. Work may be required on variable shifts, weekends and holidays.

Knowledge of: Legal guidelines, regulations, laws and procedures governing confidentiality, security and processing law enforcement related records; police terminology and law enforcement codes; current Federal and State laws, and Police Department policies and procedures governing maintenance and release of public records; principles of record keeping and law enforcement codes; principles of record keeping and automated information systems; offices practices, procedures and standard office machines and equipment, including computer systems;

correct English usage, including punctuation and spelling; principles of customer service.

Ability to: Interpret and apply administrative and departmental policies and procedures; maintain a variety of records and prepare reports of moderate complexity; learn, interpret and apply rules, regulations and instructions; maintain confidentiality in stressful situations; analyze situations appropriately and take an effective course of action; communicate effectively both orally and in writing; effectively organize and prioritize own work assignments to work within guidelines;

process a wide range of detailed paperwork and data in accordance with specific procedures; establish and maintain effective working relationships with those contacted in the course of work.

Prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities; grasping, repetitive hand movement, and fine coordination in preparing reports and other communications and entering data using a computer. Additionally, the position requires near vision in reading on the computer, and acute hearing is required…