Public Safety Dispatcher

Overview

Join to apply for the Public Safety Dispatcher role at University of California, Santa Cruz

This is a continuous recruitment. Applications are accepted on an ongoing basis; interviews conducted and hires made as needed. This job opening will remain OPEN until filled. We are accepting applications after Initial Review Date (IRD).

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal.

Applications cannot be edited on an applicant's behalf. The IRD for this job is: 07-25-2025.

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It is known as an unconventional place where innovation and experimentation are part of the campus DNA.

The Police Department is responsible for maintaining a public safety environment that supports the University's mission of education, research, and public service, twenty-four hours a day, seven days a week. The incumbent staffs the Public Safety Dispatch Center, serving as a primary point of contact for life or property emergencies and general police, fire, and Transportation and Parking Services (TAPS) transit services.

More information: (Use the "Apply for this Job" box below)./

Location:

Police Department. Under the supervision of the Records & Communications Manager, the incumbent staffs the Public Safety Dispatch Center, handling emergency and routine communications for campus units and allied agencies.

Budgeted Salary: $42.34 - $46.66/hour. Salary commensurate with skills, qualifications and experience.

Under California law, the University is required to post a reasonable estimate of compensation. The salary shown is the budgeted amount the University reasonably expects to pay and should not exceed this posted amount.

Benefits Level Eligibility:
Full benefits

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week:
  Mon-Sun, 3-4 Days/week, 12 hours/day
• Shift Includes:
  Evening, Night, Swing Shift, Weekend, Holidays and Critical Incidents

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: CX, Clerical Unit

Job Code Classification: PUBL SFTY DISPATCHER (005216)

Travel: Up to 25% of the time

70% - Radio Dispatching & Emergency Services

• Provide emergency radio dispatching and telephone services to the campus, emergency services, Transportation and Parking Services (TAPS) drivers, Disability Van Service (DVS), CHARTER Services, and Transit Supervisors. Receive and transmit information by two-way radio and phone (including 9-1-1 calls, blue light emergency phones, TDD, and emergency elevator phones).
• Communicate by two-way radio with Police, Fire, Parking, Guard, Health Services, Physical Plant, Community Safety Officers, TAPS, and allied agencies; relay and coordinate information and provide support to all field units.
• Operate alarm systems and complex radio consoles; use CAD and Records Management systems; handle E911 PSAP duties.
• Independently determine emergency response levels and coordinate police, fire, ambulance, transit services and other resources as needed.
• Function autonomously under supervision; in the absence of supervisors, on-duty staff provide functional supervision.
• Dispatch and track calls using CAD; query university systems as needed.
• Monitor CLETS and related frequencies; coordinate with allied agencies.
• Ass…