Eligibility Worker Ii

WHEN

TO APPLY:

The application filing period will begin on Monday, January 12, 2026, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position(s) are filled. The application window may close unexpectedly once we have enough qualified candidates.

With more than 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California, over 116,000 employees in more than 38 Departments, we provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.

For more details on the outstanding benefits provided by Los Angeles County, please visit: https//hr.lacounty.gov/benefits/.

491799

We welcome applications from anyone.

This announcement is being reposted to reopen Exam Number 491799 and to update the filing information, contact information, and supplemental questionnaire.

NO WITHHOLD: No withhold will be allowed. Required experience and education must be fully met at the time of filing and clearly indicated on the application.

OUT-OF-CLASS

EXPERIENCE:

Out-of-Class experience will not be accepted for this examination.

The position makes initial and continual eligibility determinations of public assistance and grants for an assigned number of public assistance applicants and participants.

• Interviews applicants or participants receiving public assistance to obtain financial and other eligibility data and assists applicants or participants in completing the necessary documents for the initiation, continuation, or modification of benefits.
• Explains provisions of the various public assistance programs, applicable federal and state regulations, county policies, legal rights and responsibilities of persons applying for or participating in public assistance programs.
• Advises participants of sanctions for non‑compliance with the terms and conditions of initiating and continuing benefits.
• Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, such as CalWORKs, General Relief, Cal Fresh, Medi‑Cal, Foster Care or other public assistance programs.
• Contacts individuals, agencies, insurance companies, schools and other relevant institutions to verify or clarify information provided to resolve discrepancies.
• Analyzes available information and makes appropriate disposition recommendations.
• Computes benefits for eligible applicants or participants of public assistance programs to determine whether funds can be authorized for special needs; initiates and updates program participants' financial information and budget documents.
• Organizes, monitors and prioritizes assigned cases to ensure required case records and documents are properly filed, processed, verified and updated within specific time limits to meet the deadlines established by legislation and regulations.
• Makes home calls or field visits to interview participants, to verify eligibility and clarify other pertinent information related to a participant's case file.
• Makes preliminary assessment of applicants or program participants' social situation to determine potential problems for appropriate referrals to social service staff.
• Refers applicants or program participants to appropriate County departments, community‑based organizations, and other agencies for services and resources to address their immediate and long‑term needs.
• Prep…