Pooling & Delivery Specialist; AVP Trade Support Specialist – US Mortgage Capital Markets

The Trade Support Specialist is an intermediate level role focused on the effective execution and settlement of trades and resolving trade-related issues in a timely manner. This role collaborates closely with various internal and external stakeholders to support Citi’s trading activities.

• Monitors trade flows and troubleshoot any trade discrepancies or breaks, liaising with brokers, custodians, and counter parties as necessary.
• Maintain trade support processes and procedures to enhance operational efficiency and mitigate risk.
• Provide training and support to junior team members and assist in their professional development.
• Analyze trade data and generate reports to monitor trade activity, identify trends, and support decision-making processes.
• Stay updated on industry trends, market developments, and regulatory changes impacting trade operations.
• Provide support for trade execution, including trade confirmation, settlement, and reconciliation.
• Monitor trade lifecycle events and ensure trades are processed accurately and in a timely manner.
• Investigate and resolve trade discrepancies or breaks with brokers, custodians, and counter parties.
• Maintain accurate trade records and documentation in accordance with regulatory requirements.
• Collaborate with traders, portfolio managers, and other stakeholders to address trade-related inquiries and requests.
• Assist in the implementation and testing of new trading systems and enhancements to existing systems.
• Monitor market events and communicate relevant information to internal teams.
• Participate in cross-functional projects to improve trade processes and systems.
• Stay knowledgeable of industry trends, regulations, and best practices related to trade support.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

• 5-8 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication skills

• Bachelor’s/University degree

Job Family Group:
Institutional Trading

Job Family:
Trade Support

Time Type:
Full time

Primary

Location:

Ofallon Missouri United States

Primary Location Full Time Salary Range: $81,600.00 - $

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant

Skills:

Please see the requirements listed above.

Other Relevant

Skills:

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Feb 02, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.