Client Operations Senior Analyst

Overview

Know Your Client Operations Senior Analyst  KYC Procedure Sr Analyst is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The objective is to develop and manage a dedicated internal KYC program s role works with the Leadership Team and the Operations Team within the Financial Crimes business to develop and design processes and create procedures around those processes.

Responsibilities vary and may include reviewing policies, standards and directives to determine business impact and executing on those requirements to ensure alignment and compliance. Existing documentation must be analyzed to ensure risks and control points are properly addressed.

• Manage the tracking and documentation of changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training
• Review updates to procedures with analysts, team leads, and managers to identify any possible considerations that management and compliance should evaluate
• Conduct change impact analysis to assess potential implications of changes and document business rules (where applicable), functions and requirements
• Directs or participates in special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develop process and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service
• Ability to effectively communicate the changes identified to the teams impacted by those changes
• Liaison with Training on procedure updates to ensure items are incorporated into training material for new and existing employees
• Identify opportunities for improving business processes through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes
• Participate in studies of new and existing programs to determine feasibility, resolve problems including organizational, procedural, technical and research and analysis; develop process and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service; prepare reports and written findings and recommendations; monitor changes
• Liaison with the technology team on items that cannot be resolved by technology solutions and need to be addressed through procedure or policy updates
• Partner with various AML partners for advisement and resolution of policy and procedural issues
• Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
• Operate with a limited level of direct supervision and exercise independence of judgement and autonomy
• Act as SME to senior stakeholders and/or other team members
• Assess risk when business decisions are made, demonstrating consideration for Citi's reputation and safeguarding clients and assets by driving compliance with applicable laws and rules, adhering to policy, applying ethical judgment, and escalating and reporting control issues with transparency

• 5-8 years of experience
• Experience with Banking and Financial Institutions
• Demonstrated understanding of KYC Policies & Procedures
• Strong knowledge of Citi systems (CitiKYC, Concierge, NetX
  360, etc.)
• Advanced organizational skills with ability to handle multiple assignments
• Excellent presentation, facilitation and communication skills
• Strong written and verbal communication skills
• Leadership, drive and results focus
• Strong Microsoft Office Suite knowledge (Word, Excel, Outlook and PowerPoint)

• Bachelor s degree/University degree or equivalent experience

• Job Family Group:
  Operations - Services
• Job Family:
  Business KYC
• Time Type:
  Full time
• Primary
  
  Location:
  
  Ofallon, Missouri, United States
• Primary Location Full Time Salary Range: $81,600.00 - $

In addition to salary, Citi offers discretionary and formulaic incentive and retention awards. Citi provides competitive benefits including medical, dental & vision, 401(k), life, accident and disability insurance, wellness programs, paid time off, and holidays. Availability of benefits varies by jurisdiction, job level, and date of hire. Citi is an equal opportunity employer and supports accessibility for applicants with disabilities.