Cloud Solutions Engineer

Job Description

The Cloud Solutions Engineer is a customer-facing technical expert responsible for guiding enterprise customers and prospective customers through evaluating and adopting the MiTek Cloud solution. This role is ideal for a cloud or infrastructure professional with hands-on experience designing, deploying, or supporting production environments and enjoys translating technical expertise into business value. The Cloud Solutions Engineer partners closely with Sales, Product Engineering, and Customer Success to ensure customers understand not just what MiTek Cloud does, but why and how it delivers measurable operational impact.

The ideal candidate combines their deep cloud infrastructure knowledge with strong communication, collaboration, and consultative skills.

This role will work a hybrid schedule based out of our headquarters office in Chesterfield, MO.

• Serve as the primary technical point of contact for customers during the customer evaluation and adoption process
• Lead customer discovery conversations to understand customer infrastructure, technical pain points, and business objectives
• Deliver technical product demos, presentations, workshops, and proof-of-concept engagements
• Translate complex cloud architecture concepts into clear business outcomes for both technical and non-technical stakeholders
• Partner with Account Executives on cloud solution strategy to keep deals moving forward
• Recommend cloud migration strategies, integration approaches, automation opportunities, and cost optimization pathways
• Develop high‑level architecture diagrams, technical proposals, and solution documentation
• Collaborate cross-functionally with internal teams to provide field insights and influence product roadmap strategies
• Maintain deep understanding of cloud technologies, industry trends, and competitive landscape
• Guide customers toward MiTek Cloud adoption through integration strategies based on real‑world experience

• Bachelor's degree in Computer Engineering, Information Technology, or related field
• 6+ years of experience in cloud engineering, infrastructure engineering, solutions architecture, or technical consulting roles
• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis
• Demonstrated hands‑on experience designing, deploying, or supporting cloud infrastructure environments (Azure strongly preferred)
• Experience supporting or administering SQL Server environments (on‑prem or Azure)
• Experience with desktop virtualization technologies (AVD preferred)
• Prior accountability for production infrastructure environments, including uptime, reliability, or performance
• Proven ability to communicate technical concepts credibly with engineering and IT stakeholders
• Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams
• Experience in a customer-facing technical role (solutions engineering, technical consulting, cloud advisory)
• Excellent presentation, communication, and relationship-building skills

• Experience in data center administration, IT operations, or network operations roles
• Experience with SaaS, PaaS, or IaaS sales cycles
• Exposure to cybersecurity principles and ability to address cloud security and compliance concerns
• Experience supporting enterprise or multi-stakeholder accounts
• Familiarity with CI/CD, automation tools, and cloud security best practices
• Microsoft Certified Azure Administrator Associate or related certification

• 20% Travel will be planned in advance and related to job requirements.

• Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off
• Day One Medical/Rx, Dental and Vision Plans
• Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement
• Performance/Incentive bonuses
• Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement
• Retirement programs including Matching 401(k) Contributions and Profit Sharing
• Emplo…