TRiO Student Support Services Navigator

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Work type: Staff Full-Time
Location: Opelousas, LA
Categories: Student Affairs

Department: Academic & Student Affairs

Sub department: Student Success Center

Type of Appointment: Unclassified - Administrative/Staff (Grant Funded)

Work Habits: 40%

• Provide academic, career, financial literacy, learning, and personal skills advising to a caseload of TRIO SSS participants.
• Develop individualized educational plans for participants, including measurable goals and milestones to support academic persistence and completion.
• Coach students in academic behavior modification, effective study habits, and college success strategies.
• Serve as academic advisor for TRIO participants, including those with documented disabilities; collaborate with Disability Services to ensure accommodations are appropriately utilized.
• Develop and facilitate program activities such as workshops, cultural enrichment events, campus visits, and college tours.
• Assist the Director with alignment of tutoring services and training of peer academic coaches.
• Help coordinate, evaluate, and update TRIO advising services, ensuring alignment with federally required services and grant objectives.
• Assist students in developing learning strategies and utilizing instructional technologies.

Behavioral Standards: 30%

• Conduct comprehensive intake and assessment of SSS applicants using informal and formal assessment tools to determine eligibility and needs.
• Regularly monitor student progress and provide proactive interventions when challenges arise.
• Promote student development, advocacy, and engagement, helping students access institutional and community resources.
• Provide holistic advising and career counseling, including transfer planning, course selection, and preparation for postsecondary opportunities.
• Assure participants have access to federally required TRIO services as outlined in 34 CFR 646, including tutoring, financial aid information, financial literacy education, and transfer support.
• Collect, maintain, and analyze student data; assist with the preparation of the Annual Performance Report (APR) and other required reports.
• Keep accurate and confidential student records in Blumen, Conex
  
  ED, and related student tracking systems.

Institutional Support: 15%

• Assist with continuous quality improvement initiatives of the TRIO SSS program.
• Represent the needs of first-generation, low-income, and disabled students on college committees and work groups.
• Support recruitment and outreach for SSS applicants.
• Promote a collaborative team environment supportive of TRIO program goals and the mission of SoLAcc.
• Engage in ongoing professional development to enhance advising skills and maintain compliance with federal TRIO expectations.

Team Relations: 15%

• Collaborate with Project Director, faculty, and staff to design and implement academic success, financial literacy, transfer, and career readiness programming tailored to the needs of TRIO participants across multiple campuses.
• Provide academic advising and success coaching to an assigned caseload of TRIO students, including course scheduling, transfer planning, and educational plan development.
• Build and maintain strong collaborative relationships with SoLAcc departments (Academic Affairs, Financial Aid, Disability Services, Counseling, and Career Services) to ensure TRIO students have access to comprehensive support systems.
• Support participants by connecting them to institutional and community resources, including tutoring, counseling, student organizations, and external partners.
• Represent TRIO SSS and SoLAcc at campus events, community activities, and professional TRIO conferences to promote program visibility and participant success.

Other duties as assigned

• Associate's degree required in education, counseling, student affairs, social sciences, or a related field.

• Two years of experience in academic advising, counseling, student success, or related services in higher education.
• Demonstrated commitment to serving first-generation, low-income, and underrepresented students.
• Strong organizational, interpersonal, and communication skills.
• Proficiency in…