Assistant Director of Student Care Job California Missouri USA,Education / Teaching

Location: California

Compensation for this position is expected to range between $33.00 and $35.00 per hour
, in alignment with what California Baptist University (CBU) reasonably anticipates paying for this role. The final rate may vary depending on the candidate’s qualifications, experience, and prevailing market conditions. In addition to competitive wages, CBU provides a comprehensive and generous benefits package to eligible employees.

Position Summary Information

Summary

The Assistant Director of Student Care will serve as a resource, reference, and support for students in times of illness, injury, and crisis. This person will work closely with the Director of Student Care to address the needs of students in the areas of physical health, emotional health, and family needs that may affect their academic performance and engagement within the CBU community by performing the following duties.

This position is a full-time, 11 month position.

Essential Duties and Responsibilities

Assist with all operations associated with Student Care and the Office of Student Support.

Manage the process of receiving, evaluating, assigning, and tracking student care cases that may be submitted to Student Care.

Develop care plans for students in collaboration with various campus resources including, but not limited to, the Counseling Center, the International Center, Residence Life, Spiritual Life, and Student Success.

Serve on the University’s Care Team.

Ensure effective case management through regular communication with staff and faculty regarding appropriate follow-up.

Maintain communication and follow-up with students and provide information regarding appropriate campus resources.

Act as a resource and liaison to members of the CBU community on matters pertaining to student well-being.

Build and maintain collaborative relationships with Inland Empire community resources for student issues including, but not limited to, food insecurity and homelessness.

Oversee the delivery process for students who may need meals, mail, and miscellaneous campus resources due to injury or illness.

Maintain inventories of relevant material and/or equipment, identify and assess inventory requirements, and make recommendations for appropriate purchases for the Student Care-related functions.

Prepare reports related to the tracking of student care cases.

Monitor and evaluate operational effectiveness and effect changes required for improvement.

Recommend and participate in the development of appropriate University policies and procedures.

Present a positive and supportive image of California Baptist University.

Perform other duties that are specific to the Office of Student Support.

Supervisory Responsibilities

This position could be responsible for assigning work and/or giving direction to part-time Student Workers, in order to complete office work assignments.

Other Knowledge, Skills, and Abilities

Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
A growing and dynamic Christian faith, which is naturally communicated with words and actions.
Skill in the use of personal computers and related software applications.
A thorough knowledge of:
Business English and arithmetic; general office methods, procedures and practices.
Ability to plan, develop, and coordinate multiple projects.
Ability to read and write at a level appropriate to the duties of the position.
Ability to gather data, compile information, and prepare reports.
Strong interpersonal and communication skills, and the ability to work effectively with a diverse faculty, staff, and student body.
Strong organizational skills and detail-oriented.
Ability to maintain confidentiality.
Excellent telephone courtesy, knowledge, and experience.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to create, compose, and edit written materials.
Ability to develop and maintain recordkeeping systems and procedures.
Ability to resolve customer complaints and concerns.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the…


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