Accessibility Counselor

Apply now Job no: 552157
Work type: Staff
Location: East Bay
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Counselor (Non-instructional Faculty), Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Salary Range: $5,540.00 per month to $7,893.00 per month.
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,540.00 per month to $5,800.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.

Student Services Professional III

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

Please Note:

Review of applications will begin on October 23, 2025.

• Use a high level of judgement to determine if student meets legal definition of disability and has documented functional limitations that affect academic participation, to establish eligibility for Accessibility Services accommodations.
• Use a high level of critical analysis to determine the accommodations to be authorized, based on assessment of students’ functional limitations, strengths, accommodation history, nature of courses taken and complexity of curriculum and the specific needs of field placement, internships, etc.
• Use a high level of judgment to determine reasonableness and appropriateness of requested accommodation that is within the requirements specified in applicable statutes such as the ADA, Section 504, case law decisions, Office of Civil Rights guidance, California laws, and applicable CSU policies.
• When a requested accommodation is determined to be unreasonable based on the information provided, communicate this decision and possible next steps using a high level of empathy, compassion, and tact. In collaboration with student, determine what, if any, reasonable alternative accommodations or resources are appropriate.
• Provide disability management counseling to students with disabilities, including disability rights, self-advocacy, and crisis intervention.
• Provide disability advising and disability counseling to assist students in their transition to and matriculation at CSUEB, including the most beneficial uses of accommodations, and effective communication and interaction with faculty, staff and other students.
• Make appropriate referrals to students, staff and faculty regarding services available on campus (tutoring, advising, mental health support, etc.)and relevant services available off-campus(DOR, Social Security, WIC, PSS, etc.).
• Consult and conduct case conferencing with on and off-campus academic advising, mental health, medical, and rehabilitation professionals when needed.
• When needed, collaborate with students, faculty and staff to resolve issues and concerns raised to ensure student accommodations are implemented in a timely and effective manner. Using a high level of judgement, review course learning…