AV Coordinator and Lead Technician

Office Profile:

Information Technology Services (ITS) provides services and infrastructure for:

• Secure storage, retrieval, processing of, and access to information.
• Implementation and maintenance of hard and soft computing technologies for teaching, learning, and administrative functions.
• Supporting the production of audio-visual media assets and live events.

Information Technology Services (ITS) provides services and infrastructure for:

• Secure storage, retrieval, processing of, and access to information.
• Implementation and maintenance of hard and soft computing technologies for teaching, learning, and administrative functions.
• Supporting the production of audio-visual media assets and live events.

To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:

• Establish, maintain, and monitor a system for university departments and/or personnel to request media services for live events and conferencing.
• Coordinate and process requests for AV services submitted through established protocols.
• Communicate with service requesters to clarify needs and whether or not those needs can be met.
• Coordinate and provide audio visual equipment set up and operation at events for the purpose of audio visual display, amplification, recording and/or live streaming.
• Coordinate with third-party contractors to provide services when necessary.
• Provide AV support for weekly/daily chapel as assigned.

• Coordinate and provide technical support for classrooms, labs and other spaces on all campuses.
• Coordinate and maintain instructional equipment for classrooms, labs, and other spaces on all campuses.
• Troubleshoot instructional equipment for classrooms, labs, and other spaces on all campuses.
• Diagnose, evaluate and perform needed repairs and maintenance to prevent and/or decrease potential failure.
• Assist, as assigned, in providing training for faculty, staff and students in the operation of AV equipment.

• Provide general tech support to faculty, students, and staff as directed by the supervisor.

• Recruiting and training of student worker AV technicians.
• Schedule and monitor the work of staff and student worker AV technicians.
• Cross-train and/or assist with audio visual media production.
• Assist in other day-to-day operations as directed by the supervisor.

Bachelor Degree in Media or related field; two years of audio visual technology experience within higher education; or an equivalent combination of education and experience.

$26-$29/hr

Health, vision, dental, and life insurance. Retirement plans with employer matching.

$26 - $29 per hour