Service Advisor

Location: California

## Description Purdy Hyundai of Broken Arrow is looking for motivated and caring individuals who would like to start a stable career as a Service Advisor. Service Advisors are given the best tools to deliver quality results - training, technology, and support. As a  Service Advisor, you will be frequently called a “Care Consultant” because you care!

Our automotive group, Purdy Group, believes and thrives on the values of Fun, Care, and Accountability. You are entering into a field that requires a high level of integrity and character. An Advisor at Purdy Group wants to provide exceptional service. If integrity, compassion, and a desire to learn sounds like you, then a service advisor role might be in your future.

What you’ll do:

• Listens to each client and clearly articulates information on the repair order  
• Ascertains the needs of clients, collecting information necessary for service or repair diagnosis  
• Presents a menu of recommended maintenance and additional services to every client  
• Writes Repair Orders, detailing problems and pertinent information, and secure clients’ signature for authorization of repair or service  
• Communicates to clients the current status of a repair order  
• Inspects quality of vehicles following repairs of service to verify that all authorized work is performed properly  
• Maintains a record of status of special-order parts  
• Maintains required Customer Satisfaction Index (CSI) rating in accordance with dealership standards  
• Maintains required hours per repair order (HPR) in accordance with dealership standards  
• Attends weekly department meetings

What we offer:

• Unlimited earning potential – production based pay  
• Monthly performance bonuses   
• Medical, Dental, & Vision insurance plans   
• 401(k) with company-match   
• Paid-time-off (PTO)## Qualifications

What we’re looking for:

• Reliable, compassionate, and motivated  
• Desire to continuously develop and learn  
• Customer service Experience (Preferred)  
• Bilingual (A plus)  
• Automotive experience (not required)  
• High School Diploma or General Education Experience (GED) (Required)  
• Valid Texas driver's license with a good driving record   
• Pass Pre-Employment drug screening   
• Pass Background Check
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