Customer Service Representative

Position:
Customer Service Representative

Ongoing Contract

Hybrid Remote:
Earth City, MO (2 Days On Site, 3 Days Remote)

Pay Rate: $18-21 Hourly Depending on Experience

• 2+ years of Call Center or Customer Service Representative experience
• Strong experience with Data Entry and ensuring accuracy of information
• Strong communication skills with ability to work independently

The Customer Service Representative is going to be handling all incoming phone calls. This position requires the individual to be detail oriented and organized and maintains and prepares all documentation. Additionally, this role will assist other GAP team members with a variety of special projects and support tasks including emails and follow up calls with customers, logging documents, etc. They will mostly be handling inbound calls, with few outbound calls throughout the day.

To perform this job successfully, an individual must be a proactive team player with a focus on excellent customer service and customer satisfaction.