Customer Service Representative - Scale and Buy Back Center

Overview

The City of Oxnard’s Public Works Department is seeking a Customer Service Representative with strong technical and customer service skills to be part of the Environmental Resources team. This individual must have knowledge of standard office practices and procedures and be able to communicate information clearly and concisely to a wide range of individuals.

This position will work at the Scale House and Buy Back Center, handling cashiering duties, entering customer ticket transactions into the computer, and completing daily cash balances. The incumbent will work in the scale house and recycling center; operate cash registers, computers, and weigh scales; perform point of sale transactions, and inspect and sort California Redemption Value (CRV) beverage containers redeemed by customers.

• Work outdoors at the Waste Transfer Station and Recycling Center
• Handle cashiering duties; enter ticket transactions into the computer, and complete cash balances daily
• Operate truck scales and other mass/weight measuring devices
• Inspect and sort California Redemption Value (CRV) beverage containers redeemed by customers
• Sort CRV beverage containers including lifting and emptying receptacles
• Accept, sort, and store recyclable household hazardous waste
• Perform a variety of routine to complex service functions including distributing information to the public regarding solid waste, recycling, green waste, food waste and hazardous waste
• Create and maintain a variety of logs and other records
• Various cleaning duties (sweeping, dusting, spill cleanup)
• Possess excellent customer service skills in interacting with customers
• Assist the public with a relentless commitment to serve the Public Works customer towards solutions, answering questions or tracking down the right Public Works staffer to provide accurate information

• Payroll/Classification
  
  Title:
  
  Administrative Services Technician, Senior

• Education: High School Diploma or GED
• Experience: Two (2) years of related experience

• Submit NEOGOV/Government Jobs online application
• Complete and submit responses to supplemental questions, if required
• Upload resume, cover letter, proof of degree (transcript), or other requested documents
• Applications may be rejected as incomplete if required information is not provided

• There is currently one full-time vacancy within the Public Works Department.
• Selected candidates must pass a thorough background investigation.
• Union Membership:
  Positions in this classification are represented by SEIU.
• Note:
  
  Provisions do not constitute a contract; may be modified or revoked without notice.
• Equal Opportunity
  
  Employer:
  
  The City of Oxnard does not discriminate on any protected basis.
• Reasonable Accommodation:
  The City will provide reasonable accommodation for the disabled. Request in writing by the filing date.
• Legal Requirement:
  On the first day of employment, provide proof of eligibility to work in the United States; the City participates in E-Verify.

Note: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision may be modified or revoked without notice.