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Customer Service Representative
Job in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-02-01
Listing for:
Brightery
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
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- Resolve customer complaints via phone, email, and social media.
- Attracts potential customers by answering product and service questions
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Prepares product or service reports by collecting and analyzing customer information
- Close out or open call records
- Handle changes in policies or renewals
- Handling the tech problem related to our products and services
01
Type: full-time
Responsibilities
- Resolve customer complaints via phone, email, and social media.
- Attracts potential customers by answering product and service questions
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Prepares product or service reports by collecting and analyzing customer information
- Close out or open call records
- Handle changes in policies or renewals
- Handling the tech problem related to our products and services
Experience:2 Years
Opening: 1
Full Name
* Phone number
* Seniority level
- Seniority level
Entry level
- Employment type
Full-time
- Job function Other
- Industries Software Development
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