Client Support Representative - RCM; Hybrid

Overview

Join to apply for the Client Support Representative role at nimble solutions
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nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions help streamline revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join over 1,100 surgical organizations that rely on nimble solutions and its advisors to maximize their revenue cycle.

• Promptly answer phone calls with professionalism
• Respond promptly to customer emails
• Analyze customer issues and determine effective solutions to resolve them
• Provide timely follow-up with clients to communicate resolution and satisfaction
• Coordinate with other team members to deliver client solutions
• Maintain confidentiality to ensure regulatory compliance and company security policies
• Participate in company training and employee events

• 2+ years of telephone and virtual support service experience
• Experience in Anesthesia, Professional, or ASC Accounts Receivable
• Advanced keyboarding skills
• Strong ability to operate keyboard and mouse
• Intermediate computer navigation
• Basic Microsoft Windows and Office experience
• Ability to work independently with minimal supervision
• Advanced telephone communication skills and the ability to interact with all levels of callers
• Ability to multitask in a fast-paced environment

• Employment type:
  
  Full-time

• Hospitals and Health Care

Note:

This description reflects responsibilities and qualifications for the Client Support Representative role at nimble solutions. Other job postings referenced in the original text are not included here.