Content Specialist, Hospitality Training & Quality Assurance

Content Specialist, Hospitality Training & Quality Assurance

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

• Develop department-specific eLearning content, including workbooks, video scripts, and related training materials.
• Collaborate with the training team to customize and format PowerPoint content that meets department needs and brand standards.
• Participate in the creation of the luxury service awareness campaign, contributing ideas and content to promote service excellence.
• Provide copywriting support across projects, ensuring that all content is clear, consistent, and aligned with brand standards.

• Bachelor’s degree in Communication, Marketing, Education, or in a related field.
• Minimum of 2-3 years of experience in content creation, instructional design, or similar roles within hospitality or luxury industries.

• Minimum of 2-3 years of experience in content creation, instructional design, or similar roles within hospitality or luxury industries.
• Proficiency in content creation tools, eLearning software, and Microsoft PowerPoint.
• Experience in video creation or editing is a plus.
• Be prepared to work on weekends and public holidays.

• Strong written communication skills, with an emphasis on clarity, brand alignment, and engagement.
• High attention to detail in content creation, ensuring accuracy and adherence to brand standards.
• Effective team player, with the ability to work closely with the training team and adapt content as needed.
• Ability to create a variety of content types, including eLearning modules, workbooks, and presentations.
• A creative approach to content development, with a focus on engaging and memorable training materials.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.