Mitigation Estimator

Reports To:

General Manager or Owner

"A mind built for excellence. A spirit built for service."

• Serve your community when it needs it the most
• Communicate with clients and adjusters the scope and expectations for rebuild
• Celebrate the completion of projects with homeowners, grateful to be back in their homes and businesses, along with your Project Managers and office team members
• Learn new things daily about scoping and signing construction projects
• Get results and set proper expectations for others
• Have fun and be part of a growing business and community!

The Mitigation Estimator (ME) reports directly to the Mitigation Manager and is responsible for providing estimates for customers who have experienced an insurance loss/claim. The Estimator’s primary focus is to create, achieve equitable settlements and conclude estimates and supplements for insurance adjusters. This individual is responsible for abiding by all insurance program policies, time requirements, and procedures in a timely manner to ensure that Paul Davis Restoration of Santa Clarita maintains high marks for NPS and POMS scores.

The Estimator is responsible for creating fast, accurate estimates and for making sure that all data is properly uploaded to Xactimate and Xact Analysis, as well as in RMS, and that the status of jobs is properly maintained.

Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and bring in work for project managers to complete. We also want a fun personality that enjoys getting results.

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider – our Restoration Estimators are on the front lines of restoring their communities by walking damaged properties and scoping estimates for full rebuilds.

You will have autonomy after training to control your schedule and continually seek learning opportunities that will improve your skillset.

Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

To provide extraordinary care while serving people in their time of need

To provide opportunities for great people to deliver Best in Class results

• Ongoing Leadership Development Program and industry events
• One on One mentorship
• Three months of structured training to learn the Paul Davis Way
• Access to Paul Davis University and regular training opportunities
• PTO and sick days with a flexible schedule
• Hourly $24 - $28 based on experience

• Ability to clearly deliver truth and give certainty when property owners need it most
• Proficient with a variety of current technology
• Career emphasis on learning and continuing education
• Sound planning and organizational skills
• Excellent communication and presentation skills
• Valid Driver’s license and satisfactory driving record required
• Bachelor’s Degree or equivalent relevant experience

Previous Xactimate experience is required. Industry certifications, including IICRC and Lead, preferred. If limited experience but you meet all qualifications, we will invest in your training.

• Meet operational objectives of Sales, Gross Margin, Brand Experience
• Track metrics during bi-weekly GS&R such as Net Promoter Score of 60
• Clearly communicate expectations with project manager and adjuster, onsite as needed
• Profitably scope estimates sign projects to get started
• Communicate and document any change orders and insurance supplements
• Ensure project completes within profit range and service level agreements are hit
• Participate in the on‑call rotation, requiring evening and weekend point of contact for any new losses, as determined by the rotating schedule.
• Parti…