Client Executive
Listed on 2026-03-07
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Business
Client Relationship Manager, Business Management, Business Development, Business Administration
Location: California
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Swiftly is Singapore’s leading corporate service provider, delivering award-winning incorporation, corporate secretarial, accounting, and tax solutions. We are looking for a service-oriented and detail-focused Client Experience Executive to ensure a seamless and positive journey for our clients from onboarding to ongoing service delivery.
About UsSwiftly is Singapore’s leading corporate service provider, delivering award-winning incorporation, corporate secretarial, accounting, and tax solutions. We are looking for a service-oriented and detail-focused Client Experience Executive to ensure a seamless and positive journey for our clients from onboarding to ongoing service delivery.
Key Responsibilities- Act as the main point of contact for assigned clients, ensuring a smooth onboarding process and ongoing service satisfaction.
- Coordinate with internal teams to ensure timely and accurate delivery of services.
- Handle client inquiries and requests promptly and professionally.
- Proactively follow up with clients to address needs, resolve issues, and ensure high satisfaction levels.
- Support the preparation of client-related documents, correspondence, and updates.
- Maintain accurate client records and track service progress.
- Assist in implementing initiatives to improve the client experience and service efficiency.
- Diploma/Degree in Business, Marketing, or related field.
- 1–3 years’ client servicing or customer-facing experience, preferably in a professional services or corporate services firm.
- Strong interpersonal and communication skills.
- Proactive, organised, and attentive to detail.
- Able to manage multiple client accounts simultaneously.
- Be part of an award-winning corporate services leader.
- Work closely with a wide variety of clients, from SMEs to MNCs.
- Supportive, growth-oriented work environment with career progression opportunities.
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