Director of Revenue Operations

Director of Revenue Operations & Sales Execution Why This Role Exists

We need a Rev Ops leader to build and enforce a predictable revenue operating system that drives:

• Follow-up discipline
• Qualification consistency
• CRM integrity

This is not a traditional “sales boss” role. It’s a systems + execution leadership position designed to make the current team significantly more effective.

• Define sales stages, exit criteria, SLAs, and required CRM standards
• Create dashboards for pipeline health, conversion, and forecast accuracy
• Establish a weekly operating cadence (pipeline, forecast, deal reviews)

• Evaluate and improve CRM strategy
• Ensure the system enforces follow-up, qualification, and proposal workflows
• Improve visibility and forecasting discipline
• Implement scorecards and measurable SLAs
• Strengthen qualification and pipeline progression
• Standardize proposal and pricing processes

• CRM becomes the single source of truth
• Follow-up SLAs are defined and measurable
• Pipeline reviews are crisp and metric-driven
• Proposal and pricing processes are standardized
• Leadership has full visibility into forecast accuracy

• 7–12+ years in Revenue Operations / Sales Operations (B2B)
• Proven experience building CRM-driven systems that change behavior
• Strong analytical and reporting capabilities
• Experience leading operating cadence and enforcing accountability

Preferred:
Hub Spot or Salesforce experience; modern GTM tooling familiarity (Apollo, Clay); fintech/payments exposure.