Quality Assurance Associate

Overview

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend technology with compassionate, high-touch services to drive outcomes for job seekers nationwide. If you’re passionate about making a difference and believe in the power of technology to transform lives, you’ll feel at home here.

TITLE:
Quality Assurance Associate
LOCATION: REMOTE
REPORTS TO:
Director of Quality Assurance
EMPLOYMENT TYPE:
Full-Time, Non-Exempt Employee

• The Quality Assurance Associate audits participant files to ensure they meet federal, state, and local standards and reviews requests for participant expenses prior to payment or reimbursement across multiple projects and grants.
• Primary focus on analysis and review of WIOA files for program compliance, accuracy, and completeness of submission.
• Interact with coworkers across locations and, in some cases, compliance and audit professionals at customer workforce boards.
• Maintain a high level of accuracy and confidentiality; work in a fast-paced, flexible, proactive, resourceful, and efficient manner.
• Assist with mission-related activities as part of the team and report to the Director of Quality Assurance.
• Monitor and audit participant files to ensure Federal, State, and Local policy compliance; ensure expense submissions comply with WIOA, State, Local, and corporate policies to prevent disallowed costs.
• Collaborate with Project Associates, Executive Directors, and Workforce Boards to provide file compliance guidance and insight.
• Ensure participant expenditures are entered into state systems and processed timely and economically within established policies and budgets under WIOA.
• Coordinate accounting activities for assigned projects by establishing and monitoring procedures and policies by contract.
• Review monthly project invoicing by validating supporting documentation and compliance on participant files; maintain and update multiple spreadsheets and reporting tools in Google Drive.
• Submit monitoring reports accurately and promptly to local staff and Workforce Board members; support audit deliverables and program audit requests.
• Support growth and program development; approach tasks with a proactive, problem-solving mindset.

• Associate degree or higher, or an equivalent combination of education and experience.
• 2+ years of accounting experience and knowledge of WIOA contracts/programs preferred.
• Strong computer skills in MS Excel and Google Sheets; ability to work in a dynamic team environment with excellent teamwork, communication, and interpersonal skills.
• Ability to work across all levels of management and staff; sharp attention to detail with strong organizational, analytical, research, and critical thinking skills.
• Exceptional time management, ability to meet month-end deadlines, multitask, and work independently and in a virtual team environment; must be able to meet deadlines and work under pressure.
• Ability to maintain confidentiality and handle personnel inquiries with sensitivity, tact, and diplomacy.

• Salary: 55, per year
• Travel:
  Position may require travel for in-person monitoring or training
• Position Type:
  Non-Exempt, full-time

Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM’s history of accelerating the human condition has resulted in several honors, including being named by Inc. Magazine as one of America’s 500 fastest-growing privately held companies and other recognitions. See  for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect application status or continued employment.

The company collects and uses Personal Information as described, including for HR, payroll, benefits, training, compliance, and government grant requirements. See the company privacy and data practices that apply to prospective and current employees.