Chief of Staff

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The North American branch of Generali Global Assistance offers a diverse and inclusive work environment while employees work towards making a real difference in the lives of our clients. As an Organization, we pride ourselves on offering white glove service while being mindful of corporate responsibility and our environmental footprint.

• A diverse, inclusive, professional work environment
• Company match on 401(k)
• Competitive Paid Time Off policy
• Generous Employer contribution for health, dental, and vision insurance
• Company-paid short-term and long-term disability insurance
• Paid Maternity and Paternity Leave
• Company-paid life insurance
• Employee Assistance Program
• Wellness programs
• Fun employee and company events
• Discounts on travel insurance

$ to $

Generali Global Assistance is proudly part of the Europ Assistance Group brand and our products utilize a number of corporate and product brands. The brands for our North American team include the following:

• CSA: US travel insurance brand for retail and lodging partners. Learn more here.
• Generali Global Assistance (GGA):
  The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here.
• GMMI is the industry standard for global medical cost containment and risk management solutions. Learn more here.
• Iris, Powered by Generali: identity and digital protection solution. Learn more here.
• Trip Mate: US travel insurance brand for tour operators, cruise, and airline partners. Learn more here.

As the Chief of Staff, you will be the trusted right-hand to our CEO. Your key responsibilities include supporting the definition, implementation, and communication of our strategy and strategic initiatives roadmap, representing the CEO in internal matters such as projects or meetings, managing special projects (e.g. M&A), or ensuring adequateness and quality of the internal governance framework.

Collaborate closely with our CEO and executive leadership team to ensure the proper development of a strategy and its translation into a strategic roadmap

Monitor, challenge, and support the proper implementation of a strategic roadmap

Support overall performance management of CEO direct reports

Identify, escal­ate, and support the resolution of execution risks

Selectively manage certain special strategic initiatives (e.g. mergers & acquisitions) upon request by the CEO

Serve as an internal‑facing proxy for the CEO, representing him in various internal meetings as relevant (e.g. project steering committees), facilitating communication to and from the CEO

Act as the linchpin connecting various departments, promoting open lines of communication, and ensuring alignment with our organizational objectives

Overall support definition and continuous refinement of the internal governance framework

Coordinate local executive committees, ensuring the relevance of scheduled topics and guaranteeing the quality of supporting documentation

Support CEO and executive team in interactions with EA holding, facilitating communication, and taking ownership over relevant touchpoints

Contribute to the definition of agenda and content in internal events in order to ensure proper adoption of strategy and company culture by all employees

Support CEOs on further ad‑hoc activities as required, including providing talking points for written or oral communication

Undertake research and analysis of industry trends and best practices to provide valuable insights for informed decision‑making.

3-5 years of experience in a top‑tier strategic consulting firm and/or 5+ of experience in…