Senior Director, Alliance Management

SABAI GLOBAL, a leader in providing Institutional Review Board (IRB) services, works diligently to protect the rights, safety and welfare of human research participants who participate in research studies. We have an opening for a Senior Director, Alliance Management in a fully remote role.

The Senior Director, Alliance Management, serves as the executive steward for Sabai’s key strategic client and partner relationships. This role blends strategic relationship leadership, commercial collaboration, and cross‑functional orchestration to maximize value creation, partnership growth, and client satisfaction. Acting as the enterprise‑level liaison between Sabai and our Pharmaceutical Sponsors, CROs, and academic sites, this position ensures mutual success through proactive governance, strategic alignment, and operational excellence, while maintaining clear accountability for driving revenue growth within assigned partnerships and meeting defined revenue targets.

• Serve as the senior relationship owner for designated high‑value client alliances, ensuring the delivery of measurable value, satisfaction, and long‑term engagement.
• Leverage established senior‑level relationships from prior industry experience to accelerate engagement with key stakeholders and decision makers, fostering deeper strategic partnerships for Sabai.
• Take full ownership of identifying, advancing, and securing all business opportunities within assigned high‑value client alliances to drive growth and achieve revenue targets (quarterly and yearly).
• Develop and execute multiyear strategic partnership plans in collaboration with operational leadership and the Chief Commercial Officer.
• Lead executive and operational governance frameworks—owning accountability for joint objectives, performance metrics, and continuous improvement.
• Anticipate and mitigate risks, manage escalations diplomatically, and align operational delivery with strategic commitments.
• Closely collaborate with Client Services team to ensure customer objectives are met, partnership‑level trends are assessed, and customer communication and engagement matrix is followed.
• Identify opportunities to expand existing partnerships by introducing new service offerings, therapeutic areas, or collaboration models.
• Represent Sabai with professionalism and strategic acumen at every client touchpoint, including executive meetings, joint planning sessions, and governance reviews.
• Lead governance forums and executive‑level touchpoints to drive transparency, accountability, and mutual success.
• Identify opportunities to expand service offerings within existing partnerships to maximize value creation and revenue growth.
• Continually review KPIs for new business and revenue growth for Sabai portfolio health.

• Collaborate with the Chief Commercial Officer (CCO) and Operational leadership to shape strategies that expand and optimize the company’s client portfolio within designated accounts.
• Support business development activities where appropriate by contributing strategic insight to opportunity development, solution design, cross‑functional alignment, pricing considerations, and proposal refinement.
• Translate client feedback and market insights into actionable strategies for service innovation and competitive differentiation.
• Participate in prospect meetings and presentations, serving as a thought partner and subject matter expert on alliance value and strategic engagement.
• Maintain a disciplined approach to alliance tracking and reporting within organizational CRM and other management systems.
• Provide market and partner feedback to the commercial team, helping refine targeting strategy, service positioning, and competitive differentiation.
• Participate in approved conferences, trade shows, and networking events to strengthen brand presence and identify new partnership opportunities.
• Collaborate with Business Development and Marketing teams to shape partnership strategies that align with Sabai’s commercial objectives and brand awareness campaigns.
• Ensure revenue targets for assigned…