Collections Analyst

At Fisher & Paykel Healthcare, our dedication unites us in a shared mission to improve patient care and outcomes through world-leading healthcare solutions.

We call this commitment Care by Design
.

Our journey began in New Zealand over five decades ago when a visionary doctor and two ingenious engineers pioneered a new approach to respiratory health. Today, we are a leading designer, manufacturer, and marketer of products and systems for acute and chronic respiratory care, anesthesia, and the treatment of obstructive sleep apnea. Our innovative products touch the lives of millions of patients annually while operating in over 120 countries worldwide.

We seek individuals who are passionate about having a lasting, positive impact. We value individuals who prioritize enduring relationships, creative thinking, and who are driven to make a difference.

In return, we will support your personal and professional growth with our inclusive work environment, built on a foundation of care and collaboration. Together, we form a team of compassionate individuals dedicated to purposeful work.

Care to join us and make a real impact?

We are seeking a Collections Analyst to join our Credit & Collections Team. The role’s purpose is to support the Department by delivering effective accounts receivable and credit control services to accurately track and protect the company’s cash flows.

• Ensure correct and timely allocation of accounts receivable payments within finance systems and reconciliation to customer accounts to facilitate management of cash flow
• Produce reports for Finance and Sales Managers to track collections performance, provide financial summary information and highlight overdue accounts
• Liaise with Customer Service to ensure customers are managed within credit conditions and facilitate the distribution of products to customers
• Liaise with Sales and Customer Service teams to investigate customer queries, all while handling inbound calls from the queue, providing excellent customer service
• Investigate non-payment of accounts, recommend changes to credit status and manage North American customer credit status to protect company cash flow and facilitate the sale of products
• Contact customers to investigate late or non-payment of accounts to facilitate corrective action and ensure accurate cash flow
• Review accounts receivable and credit control systems and processes and implement improvements to increase the efficiency and effectiveness of the function
• Liaise with third parties and provide assistance with reconciliations as required to facilitate the effectiveness of the Accounts Receivable function

• 2+ years’ experience in Accounts Receivable or related field
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Dynamic team-player with strong collaboration skills
• Experience in SAP and Microsoft Office (Excel, Word, MS Apps)

The anticipated salary range for candidates working in Irvine is $65,000-$73,000. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Fisher & Paykel Healthcare is a multi-state employer, and this salary range may not reflect positions that work inother states.

You'll have an opportunity to participate in a comprehensive benefits package that offers medical, dental, vision, life insurance, paid parental leave, 401k, employee stock purchase plan, and other options to meet the diverse needs of our employees.

Our corporate headquarters in Irvine offers employees a complimentary breakfast every other week; our amenities include a cafe with rotating culinary stations, an indoor-outdoor fitness center, a fully equipped, open-air event center, and a one-of-a-kind gathering area with an Olympic-length pool.

As an Equal Opportunity Employer, Fisher & Paykel Healthcare is committed to providing reasonable accommodation to applicants with disabilities. If you are interested in applying for employment with Fisher & Paykel Healthcare, and need special assistance or an accommodation to use our website, please contact us at

When contacting us please provide your contact information and the nature of your accessibility issue. We will only respond to requests for reasonable accommodations.