Receptionist​/Administrator | Chesterfield Royal Hospital NHS Foundation Trust

An opportunity has arisen to join our growing team at Royal Primary Care, and we are looking for an enthusiastic Receptionist/Administrator to work within our busy medical practice within the Chesterfield area.

We're looking to employ a receptionist/administrator to join our busy GP practice based in the Chesterfield area.

• 1 x 37.5 hours per week – Full‑time
• Ensure the reception area is manned and welcoming at all times.
• Process personal and telephone requests for appointments, home visits, and telephone consultations, directing callers to the appropriate healthcare professional.
• Complete all reception and administrative tasks in a timely and accurate manner, process and distribute incoming and outgoing mail.
• Take and relay messages promptly, ensuring effective communication between patients and clinical staff.
• Process repeat prescriptions in accordance with Practice guidelines.
• Enter and manage patient data accurately on the computer system (Systm One).
• Respond to enquiries from patients, colleagues, and external healthcare providers.
• Clear and re‑stock consulting rooms as required.
• Provide general clerical support, including word processing, filing, photocopying, diary management, and scanning.
• Monitor and maintain office and clinical stationery supplies.
• Handle clinical waste appropriately, ensuring it is taken to designated areas.
• Keep the reception area, noticeboards, and leaflet displays tidy and well‑organised.
• Undertake note sorting, scanning, and administrative duties relating to patient records and Practice documentation.

• GCSEs in Maths and English (Grade C/4 or above).
• Basic IT skills, including familiarity with Microsoft Office.
• Experience working with the public, ideally in a reception or customer service environment.
• Understanding of basic office procedures.

Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we’re on a mission to improve our community’s health and reduce inequality.

• Our surgeries are part of the Chesterfield Royal Hospital Foundation Trust, giving you the benefits of being part of a larger organization.
• Access to an NHS pension, training and development opportunities, and a whole raft of well‑being initiatives.
• Your happiness is at the heart of our appraisal system; we also place great importance on everyone feeling included.
• You will have an equal say in how we look after you through access to our annual staff survey.
• We do offer our employees a good package of benefits (though this is not Agenda for Change).

Please see the attached job description for a full breakdown of the duties and responsibilities.

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