Program Technician Ii

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Code #: JC-503843
Position #(s):

-023

Working Title:

Program Technician II
Classification: PROGRAM TECHNICIAN II
$3,833.00 - $4,804.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1

Work Location:

Sacramento County
Telework:
Hybrid
Job Type: Permanent, Full Time

Work Shift:

8:00am - 5:00pm
Work Week:
Monday - Friday

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks.

Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.
Department Website:

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. The amount of telework is at the discretion of the department and is subject to change as business needs arise.
Are you a highly motivated person looking for an exciting opportunity that values a positive and empowering work environment? Do you possess excellent analytical, communication, and organizational skills? Then this is the place for you!
The Tax Processing and Accounting Division of the Employment Development Department (EDD) is looking for one individual to join the Account Services Group (ASG) as a Program Technician II (PTII).
The Program Technician II acts as a tax agent and applies the department, section, group policies and procedures in the examination and processing of new employer registration requests, account status change notices, and correspondence. Responsibilities include information gathering, account analysis, and processing forms received; initiating and answering telephone inquiries from employers and agents; assigning employer account numbers; processing account status change requests;

initiating and answering correspondence/telephone inquiries; and processing workloads related to registration and status change processes from employers and agents. The incumbent is expected to demonstrate strong technical skills in the evaluation and application of the various tax codes, rules, and regulations.
This position requires a current Program Technician II exam. Please see exam instructions in

Special Requirements .
The most competitive applicant will have experience exercising excellent analytical, verbal, and written communication skills, as well as strong interpersonal skills. We are also seeking an individual who has experience and the ability to work independently or as part of a team, demonstrates a high level of performance, and ensures goals and timeliness are met.
All experience and education relating to the minimum qualifications listed on the classification specification should be included on your State Application (STD Form 678) to clearly demonstrate how you meet the minimum qualifications for the position.
Position exists in Sacramento, CA ARU 643.
If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.
Effective July 1, 2025, specific bargaining units and associated excluded state employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please  to visit the California Department of Human Resources (CalHR) website.
This position is headquartered in Sacramento and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.
You will find additional information about the job in the Duty Statement.

It is strongly encouraged to apply through your Cal Career Account at
Please only submit ONE application. Electronic applications submitted through your Cal Career Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your Cal Career Account, please mail a completed and signed State Examination/Employment…