Administrative Assistant

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• Answers, screens, and directs calls on a multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to appropriate employee, voice mail, or pager.
• Meets and greets all visitors; determines their needs and directs them to the appropriate employee or location.
• Responds to visitors, clients, and employees in a courteous and professional manner.
• Opens and routes incoming mail.
• Prepares and forwards outgoing mail and packages.
• Composes and types routine correspondence as required.
• Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
• Organizes and maintains file system, files correspondence and other records.
• Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
• Prepares and maintains meeting and conference room reservations.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Invoices daily shipments and adds appropriate freight charges where applicable for Fed Ex and UPS shipments.
• Files and maintains all shipped pick tickets in numeric order.
• Performs other duties as assigned by supervisor.
• Assists sample department with various responsibilities as needed.
• Corresponds directly with sales reps regarding sample material requests and coordinates any necessary changes.
• Orders material supplies for sample and resinous department(s) and maintains inventory as needed.
• Corresponds directly with sales reps regarding resinous sample material requests and coordinates any necessary changes.

• High school diploma or general education degree (GED), or one to three months of related experience and/or training, or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Proficient on Internet, inventory software, spreadsheets, and word processing.
• Strong interpersonal skills.
• Ability to understand and follow written and verbal instructions.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to perform diversified clerical functions and basic accounting procedures.

• Customer Service – manages difficult or emotional customer situations; responds promptly to customer needs; solicits feedback to improve service; meets commitments.
• Interpersonal Skills – focuses on solving conflict, not blaming; maintains confidentiality; listens without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
• Oral Communication – speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Professionalism – approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of status or position; accepts responsibility for own actions; follows through on commitments.
• Dependability – follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

• Lift and move a minimum of 25 pounds without assistance.
• Sit for prolonged periods.
• Perform some repetitive motion activities.
• Coordinate multiple tasks simultaneously.

• Job is performed primarily indoors in an office environment with moderate noise.

• Entry level

• Full-time

• Administrative
• Industries – Wholesale Building Materials