Business Services and Employee Support Specialist

Business Services and Employee Support Specialist I

Join to apply for the Business Services and Employee Support Specialist I role at Midwest Employers Casualty (a Berkley Company).

At Midwest Employers Casualty (MEC), we combine the stability of a Fortune 500 company with the agility of an innovative team. We are passionate about improving the quality of life for employees severely injured on the job and helping companies understand and mitigate risk. Our culture values collaboration, curiosity, and continuous learning. If you want to make an impact, work on meaningful projects, and grow your career in a supportive environment, MEC is the place for you.

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• Serve as the first point of contact for visitors, coordinating front desk coverage, signage, and hospitality.
• Oversee mailroom operations, including incoming/outgoing mail, courier services, and remote employee distribution.
• Process and approve invoices, manage memberships, and coordinate contracts and renewals for facilities services.
• Handle building maintenance issues, schedule cleanings, and track repair needs.
• Maintain kitchen and boardroom supplies, manage shredding services, and oversee vendor RFPs and relationships.
• Support safety initiatives, including drills and AED checks, and manage business continuity planning and emergency notification systems.
• Collaborate on monthly and annual budget reviews, and provide backup support to the Executive Assistant and other administrative staff.

• Coordinate new hire onboarding, orientations, and terminations, ensuring smooth transitions for employees.
• Manage temporary staffing logistics, career fair participation, and candidate scheduling support.
• Provide administrative assistance to Events, Diversity & Inclusion, and Charitable committees, including budget oversight.
• Organize employee recognition programs, gifts, and awards, ensuring timely distribution to both local and remote staff.
• Maintain intranet resources, employee calendars, and social media presence in partnership with HR and Marketing.
• Administer training programs, coordinate external vendor sessions, and assist managers with job postings and descriptions.
• Support quarterly employee meetings, communications, and HR systems such as Confluence and Teams.

• High school diploma required.
• Some college or bachelor’s degree, preferred.
• Minimum of 7 years of office administration experience.
• Previous experience handling multiple general office tasks and facilities.
• Proficient in Microsoft Office products, including Outlook, Word, Excel, PowerPoint, and Teams.
• Experience planning employee events, such as picnics and recognition lunches, preferred.
• Flexible and adaptable with learning new tasks.
• Strong written and oral communication skills.
• Ability to influence others.
• Ability to prioritize tasks appropriately.
  
  Strong interpersonal skills and ability to interact appropriately with guests and visitors.
• Strong attention to detail and accuracy.
• Proactive and approachable; warm, pleasant, gracious and building rapport.
• Informative, ensuring people have the information they needed from an office administration standpoint.

We do not accept unsolicited resumes from external recruiting agencies or firms.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.