Program Coordinator, Experienced

Overview

Join to apply for the Program Coordinator, Experienced role at Blue Shield of California
.

You will be a part of the Care Management team which assists members with education and problem solving to improve the member’s health. The Program Coordinator, Experienced will report to the Sr Director of Care Management. In this role you will be responsible for complex projects, organize and administer shared sites and documents, and support vendor contracts.

• Be responsible for strategic alignment and integration across projects/programs, from initiation through delivery, in support of business unit process and administrative efficiency
• Define projects required to support programs and partners to ensure their implementation on time, within budget and with benefits realized
• Participate cross-functionally in business planning to support business unit strategy
• Be responsible for large/complex projects/programs, including monitoring vendor contracts
• Exercise independent judgment in developing methods, techniques and evaluation criterion for obtaining results
• Use automated office equipment and business applications as needed such as PowerPoint and Excel. Expense management and travel booking software
• Act as an information source on organization policies and procedures
• Coordinate department senior leadership meetings
• Administer department’s SharePoint sites and content
• Facilitate department supply ordering and maintenance

• Requires a bachelor’s degree or equivalent experience
• Requires at least 3 years of prior relevant experience
• Prior experience in a managed care setting preferred
• Ability to plan, organize, and meet strict timelines
• Ability to establish and maintain effective working relationships within the organization
• Excellent communication skills (verbal and written)
• Flexibility to adjust priorities as needed

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan;
Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair
360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model: At Blue Shield of California and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose – whether working in the office or through a hybrid approach – by providing…