Seasonal Business Tax Associate

Seasonal Business Tax Associate at Intuit

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission‑driven company includes living our values everyday and nothing is more important to us than the success of our customers.

You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one of our newest product offerings, Turbo Tax Live Business.

In this role, you will help our customers complete their taxes using Intuit Turbo Tax products with sound professional judgment. Your responsibilities include:

• Maintain sensitive customer, confidential and proprietary business information responsibly.
• Utilize government websites, professional resources, and team expertise to deliver the right answer to customers in everyday language.
• Interact with customers via video communications software (Smartlook).
• Provide tax advice, full‑service business return preparation and signature, product/software inquiries, tax calculations, and filing tax extensions.
• Create high‑quality customer interactions that instill confidence and demonstrate deep empathy.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and return preparation issues.
• Document customer interactions.
• Work continuously toward meeting company performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience and extensive knowledge of tax laws, with at least 3 years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season.
• Minimum of 2 seasons of personal tax preparation experience, with at least 30 tax returns per year.
• Availability to work a minimum of 20 hours per week across three or more days.
• Bookkeeping experience with books‑to‑tax preparation is strongly preferred.
• Experience preparing business tax returns for service‑industry customers strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills and professional, friendly communication via video and audio tools.
• Excellent verbal and written communication skills.
• Critical thinking, problem‑solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Must have or be willing to obtain an internet connection that meets Intuit Security criteria.
• Must reside in the United States.

Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. The expected base pay for this position ranges by region (e.g., Bay Area California $31.10–$35.50, Southern California $31.10–$35.50, Colorado $29.60–$34.10, etc.). This position is eligible for a cash bonus, equity rewards, and benefits.

Associate

Part‑time

Accounting/Auditing and Finance

Software Development

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