Early Morning Stock Associate

Early Morning Stock Associate at Ross Stores, Inc.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun, exciting treasure hunt experience.

• Success – Our winning team pursues excellence while learning and evolving.
• Career growth – We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – We work together to solve hard problems and find the right solution.
• Commitment to Diversity, Equality & Inclusion – We celebrate the backgrounds, identities and ideas of those who work and shop with us while striving to be a positive force in our community.

• Safety is the number one priority; practice safe behaviors in everything you do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Keep egress to emergency exits clear and report unsafe conditions or practices to Store Leadership.
• Treat all Customers and Associates with respect and courtesy; maintain friendly and professional demeanor.
• Assist Customers using register training, merchandise assistance, and answering questions politely. Greet all Customers with eye contact, a smile, and a “hello” throughout the Store, and thank them with every transaction.
• Respond promptly to Customer Service calls and handle all Customer issues courteously, calling Store Leadership when needed.
• Represent and support the Company brand at all times.
• Perform cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas to maintain merchandise, customer and team areas.
• Maintain a professional appearance and adhere to the Company’s dress code.
• Perform daily assigned sizing and recovery per Company best practice to ensure a neat, clean and organized store that is well‑maintained and efficiently merchandised to standards.
• Expedite newly received merchandise receipts to the sales floor with a sense of urgency and merchandize items per presentation guidelines while maintaining brand familiarity to assist Customers.
• Understand the Loss Prevention Awareness program, Shortage Highway, Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions; safeguard confidential, cash and credit card information, and merchandise.
• Follow all Mark‑Out‑of‑Stock (MOS) policies, properly process each piece and notify Store Leadership to review and approve disposals.
• Follow all cash, check, charge card and refund transaction policies and procedures, maintain accuracy when handling bankable tenders.
• Demonstrate a sense of urgency to efficiently perform your role; maximize productivity by executing all Store best practices and minimizing steps and touches in your workflow.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

• Effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

• Use all Store equipment, including PDTs, registers and PC as required.
• Spend 100% of working time standing, walking and moving around the Store.
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Occasionally push, pull and lift more than 25 pounds.
• Use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Possibility of other qualifications and skills for specific assignments.
• Stockroom shifts may require pushing, pulling and lifting more than 20 pounds.

Supervisory Responsibilities:

None.

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job…