Business Operations Supervisor

Overview

Carrier Commercial Service has an opening for a Business Operations Supervisor. This position oversees and ensures accountability of a team of specialists who support sales and operations for a broad geography. The role is also responsible for managing facility operations and financial tasks and ensuring consistent processes and execution of standard work.

• Facility Management
• Submitting credit and invoice cancellation requests
• Creating and submitting pro forma requests
• Reconciling Taxable VISA
• Completing cost transfers
• Building a continuity within specialized teams
• Backing up other Business Operations Supervisors
• Leading weekly finance reviews with finance managers, preparing the files, updating and action updates.
• Coaching and developing specialized functions and coordinators
• Providing oversight for project coordinators, jobs, and support outcomes
• Acting as the subject matter expert for all specialists and coordinator tasks, and responsible for holding support team accountable
• Understanding the P&L & implications of support tasks on financial & operations metrics
• Assisting with any internal and external audit requests
• Acting as the primary leader for the daily management board and discussing metrics, progress, changes, etc.
• For connected services, provide execution support and plans to coordinators to schedule, and tie to startups
• Understand and meet the key performance indicators measures set by the organization

• High School diploma or GED
• 5+ years of experience in a field service business

• 4+ years of experience managing an operations team
• People and accountability leader
• Strong financial acumen
• Common understanding of business audit requirements
• Critical thinker and problem solver
• Ability to coach and develop people
• Knowledge of Salesforce
• Knowledge of S4 / SAP
• EHS awareness
• Excellent customer relations skills
• Detailed knowledge of Microsoft Office, especially Excel
• A self-starter with a sense of time management

• Health Care benefits:
  Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave:
  Paid vacation days, up to15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability:
  Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts:
  Health Savings Account;
  Healthcare Spending Account;
  Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please :
Work With Us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

This position may be entitled to short-term cash incentives, subject to plan requirements.

The annual salary for this position is $98,750 – $138,250. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 01/19/2026

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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